Usuario invitado
5 de marzo de 2025
We recently stayed at Sirena Hotel in Marsa Alam, and while the overall experience was mixed, one person truly made our trip memorable – Esmail, the bartender at the beachside bar, just below the Sirena restaurant. Unfortunately, most of the staff were rather unfriendly, sometimes even arrogant unless you tipped them – something we’ve never experienced in a 5-star hotel before. However, Esmail was a shining exception! He was incredibly kind, always smiling, full of positive energy, and treated us with genuine friendliness. Because of him, we spent every evening at this bar, as it was the only place where we truly felt welcomed. For his outstanding service, we award Esmail the title of Best Employee of the Hotel! Thank you, Esmail, for making our stay so much more enjoyable. Andrea & the Slovak family :)
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