Bamboo Saa Mulberry Resort Pushkar

⭐ 2 out of 5 We stayed at Bamboo Saa Mulberry Resort, Pushkar, as a family group of 13. The property has a beautiful ambience and good potential, but our overall experience was disappointing due to several service and hospitality issues. Positives: • Dinner food quality was good. • Breakfast on Day 1 was nice. • Dinner service was slow on Day 1 but improved on Day 2. Concerns: • Breakfast inconsistency: Day 2 breakfast was very poor, with most items tasteless. The live omelette counter was never informed to us on either day; we found out only after asking. Even then, the preparation was inconsistent (one without salt on Day 1, all three tasteless on Day 2) and took nearly 30 minutes despite reminders. • Kitchen availability: We returned from the market around 3:45 PM, but were told the kitchen was closed and only sandwiches/french fries were available. No proper food until 7:30 PM was highly inconvenient, especially with elderly parents. • Room fridge issue: The fridge in our room was not working. Despite multiple complaints and even a replacement, the issue persisted. Staff explained that the fridge works only a few degrees below room temperature, but even after keeping bottles inside for 24 hours, the water remained warm. Very disappointing. • Unfair restrictions: While other guests were openly enjoying hookah at the poolside, our request was denied citing a state ban. Rules should be applied uniformly. • Kids’ amenities: The kids’ pool had no bath tubes or floats, which was disappointing for families with children. Overall: The resort’s ambience and location are good, but inconsistencies in food quality, delays in service, non-functional in-room facilities, lack of proper kitchen availability, and selective enforcement of rules made our stay less than pleasant. For the tariff charged, the experience did not feel value for money.