Usuario invitado
2 de enero de 2024
They ran a SCAM over the 31st dinner. People were asked to pay 1k per person before they were allowed to check in. - while booking it was not clear that I will be forced to pay extra before I am given access to the room - I had elderly person with me. The situation was clearly constructed to scam money from customers when they are in an adverse situation - I cloud not even cancel the booking as the booking cost was non-refundable - the behaviour of the reception staff was rude to start with which resulted me arguing - the reception staff mentioned that they are not able to or willing to resolve the issue as I booked via MMT. Clearly they were trying to punish me as I used MMT service - I am not in a Vishnu tirtha to have a Gala dinner on 31st night. I don’t want to party tonight. -I am forced to compromise on my religious sentiment and choice based on this scamming as I was not open to partying in a non-veg party scene for the night and now I had to pay way more than I booked for - seems like it is practised by this hotel to extract more money from their customers. Is MMT party to this scam? - I came here for a peaceful experience and this has left a really bad taste it was not worth it At the end of the day, this was nothing but a scam. Had to spend 4K extra as part of this scam and also needed to eat food against my wish. ***My response to hotel's reply on google review**** - I booked a room without any meal - so there was no mention of ANY dinner paytment when booking. You are purposefully hiding this information to SCAM people who came for a peacful darshan. - by your logic all other customers at the reception are all ignortant. Just to let others know there were around 4 other families who also had the same issue as mine. Booked a room without a meal and than had to pay as unless they were denied entry. I experienced, 4 families wihin 15mins. - thanks for clarifying in your response that you consider your customers IGNORANT - this further shows how you treat your customers.
Traducir