Ginger Chandigarh, Zirakpur

Here's a refined version of your review with better clarity and flow: "My stay was excellent! I loved the hotel's location—it was near many shopping areas and had plenty of food options around. I had both lunch and dinner at the hotel, and the food was amazing. The service provided by the staff, from the restaurant to the top management, was outstanding. The receptionist also did a great job, ensuring a smooth check-in process. Overall, I loved my stay here. This was my second time staying at this hotel, and I will definitely choose it again for my next trip!"

We chose this hotel due to its proximity to the airport and because we had to stay just for a few hours to catch a morning flight. All that we expected was a clean room, with a comfortable bed, and a clean bathroom, since we were returning from a trek in Himachal. And they fell short even on these basic expectations. I get that this is a no-frills, budget hotel, but this particular property does not even satisfy the basic minimum requirements of a budget hotel. I find it difficult to believe this is a Tata brand. Cons: 1) Poorly maintained facility - Water coming out of shower stalls, clogged drain, stench in room. 2) Terrible housekeeping - stained blankets and bedsheets, dirty bathrooms, dirty floor, unclean window panes. 3) No towels, hand towels, or amenities placed in bathroom, had to wait 45 minutes for towels after calling front desk. The hand towels never arrived. 4) Flies (!) in the room and the dining area. 5) Light in shower stall not working Though the maintenance person replaced the light and we received amenities after a few calls to reception, this should be checked and verified before a guest checks in, and not after the guest complains. Pros: 1) Courteous reception staff, though they visibly struggle with everything from check-in to attending client calls. 2) The food is the only redeeming factor 3) Proximity to the airport