Sterling Stolen Heaven Lonavala

The location is totally private and at the same time easily accessible. It is located on the old Mumbai Pune Highway . Nice cottages , I occupied a 1 BR unit. It was on the ground floor . The rooms are clean and pretty well sized. The swimming pool is good . They have other activities like a table tennis table, carrom board and bicycles. The restaurant is slightly expensive , but the food is good. The staff is very helpful . A few changes needed in the property, they need to do something about the mosquitoes . They do spray something in the garden every evening which makes all the mosquitoes flood your room. The bedroom mandates a television , the air-conditioning is good . An AC in the living room would bd welcome especially in summers. The sofa in the living room needs an update. A microwave in the kitchen will help. But I will still reiterate the place is good and with some minor changes can become excellent.

Disappointing Buffet Experience I visited this restaurant and unfortunately, my experience with the buffet was far from satisfactory. The buffet was left empty for nearly half an hour, with no food being replenished. After waiting patiently and notifying the manager about the issue, I was disappointed to find that nothing was done to address it. The staff member in charge of the buffet didn't seem to pay any attention, and there was no effort to ensure that the guests were taken care of. For a place that promotes a buffet experience, it’s unacceptable to leave guests waiting for such a long time without any action. I expected much better service and attention to detail, but sadly, this visit didn’t live up to those expectations. Would not recommend if you're looking for a consistent dining experience.

I had a wonderful experience at this resort. The staff were incredibly friendly and attentive, always going out of their way to make sure everything was perfect. The rooms were clean, spacious, and beautifully designed. I especially loved the pool area and the stunning views—it was the perfect place to relax. The food was delicious with a great variety at every meal. I’ll definitely be coming back and recommending this place to friends and family. Thank you for an unforgettable stay!