Usuario invitado
10 de agosto de 2024
The strategic sea front view is definitely a highlight of staying at this resort, offering a serene and picturesque setting. However, there are several areas that need significant improvement. The room and amenities could be enhanced, as there was an unpleasant odor from the toilet, and overall cleanliness, including clean water, should be prioritized. The resort café was particularly disappointing and poorly managed. Many of the food and beverages listed on the menu were unavailable, and the beverages that were offered mostly came from a vending machine. Although there is an ABC and milkshake stall, it only opens at 6 PM and seems to operate at inconsistent hours. Selling cold desserts at such an odd timing seems inappropriate. Additionally, the café staff lacked customer orientation, taking orders without making eye contact and appearing more focused on their tablets than on guest service. The mini-mart was also not accommodating and opened late. The food included in the package throughout our stay was lacking in seafood, which was surprising given that we were on an island renowned for its rich seafood offerings. Including options like cuttlefish or small prawns would have greatly improved the dining experience. On a positive note, the resort's general workers deserve recognition for their attentiveness and helpfulness. Their efforts were a bright spot during our stay.
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