Usuario invitado
29 de septiembre de 2023
Would have moved to another place if it weren't for the pool and Agoda's refusal to refund us. Firstly, the location is so remote that you absolutely need a car to get anywhere. The room was dark, musty and not at all like the photos, and that's after we asked to be moved from the first, even worse one. It was poorly equipped with not even the most basic cooking or eating equipment until we asked specifically for the things we needed, such as bottle opener, glasses, a knife.... You are demanded to take the bins out and clean the kitchenette on threat of a €50 fine by an impolite notice on the wall. The pool bar was not open once during our stay and the main bar only until 1pm each day! There is NO WIFI IN ANY of the rooms. Only very poor WiFi in the public spaces. Worst of all, when we asked the manager about this because Agoda clearly list FREE WIFI IN ALL ROOMS , he burst into a raging torrent of abuse that left us speechless. There were no smoke detectors, hair dryer or really anything listed in the facilities, including a working TV. The aircon was extremely noisy so we had no choice but to switch it off and sweat at nights just to get any sleep. Genuinely the only decent thing about this place was the pool. Thank goodness we had a car so we could get out of the place and actually enjoy our holiday.
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