Usuario anónimo
14 de junio de 2025
Although round trip airport transfer was included in my rate and the hotel confirmed via e-mail that they would pick me up, no van or car arrived to fetch me. I called the hotel and was told they were sending someone but after waiting an additional 20 minutes, I opted to take a taxi instead. Upon arrival, I clearly saw 2 vans in front of the hotel but was told that the vans were under maintenance. I’m not sure why this wasn’t clearly conveyed when I called from the airport?!!? There was also no hot water in the shower. On a more positive note, the air conditioning worked great, the room was clean, and the bed was suitably comfortable. The included breakfast was also okay - 2 eggs with toast and meat, but unfortunately no fresh fruit. When I return to the area, I’ll try a different hotel. The pros didn’t outweigh the cons for me.
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