Hotel Boutique Marqués del Ángel

PRO: It is a lovely building, barely two blocks from the center on a generally (but not always) quiet street. CON: It started with the form I was asked to sign at checkin. It was in Spanish, which I do not understand; but it described severe penalties (who knows, maybe torture and dismemberment?) if I were to steal so much as a towel. I've never seen such a form at another hotel. So they started out treating us as potential thieves. Next, I had booked their most expensive room (a 'presidential suite') but it turned out to be a dark inside room. We asked for, and got, a smaller room facing onto the street, with a couple of balconies. No refund was given (we had a prepaid rate). I had seen AC mentioned in other TA reviews. Our room had no AC or cross-ventilation. It isn't normally necessary in March in these altitudes, but this year was unusually hot. The included breakfast required turning in little slips of paper issued by the front desk. It was a mixed experience---the food was elegantly served on large plates in a lovely space, but it was strictly limited. The coupon explicitly warned that no pan dulce would be given (what do they cost, a few pesos each at the bakery?); and capuccinos were 40 pesos extra. Our request to fix the dual-mode flush (the button for #1 flushing worked, the button for #2 flushing did not) was ignored. However, front desk staff were friendly and helpful otherwise. So a mixed experience. Puebla is a lovely city but tourism is clearly not revived yet. Many restaurants were quite empty at lunchtime. This hotel was empty also, except on the weekend.