AndBeyond Vira Vira

Beautiful place. Fantastic rooms. Excellent food and wine. Love the water features. Highly recommended. Ski the Volcanoes with Rodrigo and Carlos. Walk the Wildlife. Swim the Lake. Late check out highly appreciated. Thank you. Next time.

From the time we arrived until our departure, the service provided was great. Our guide, Jorge, was exceptional and we enjoyed a raft trip as well as numerous hikes in the surrounding area with him. The meals were all very good with many farm to table dishes.

Beyond Vira Vira was one of the best hotels we have stayed at. The rooms are gorgeous, the restaurant is delicious, the bartender is the best! The front desk is so accommodating and friendly. The beds and bedding one of the most comfortable I have had at a hotel and the bathroom with heated floors bigger than most apartments. I hope one day to return.

Kind of falling apart, weeds, buildings need minor but consistent maintenence in and out. Peeling paint. Roofing shingles/ trash within view in many places. Tile falling off.. Dead flowers in plnaters. No attention to detail in maintenance. No pool (crazy!). Food was good. Things stored here and there (covered in dust and leaves) in public places (next to the hot tub). Service is friendly but consistent mistakes and poor follow through in restaurant (with exceptions. Constanza was great!). Hotel staff better than restaurant. **Very** expensive for a sub par experience. Not polished AT ALL. Much nicer hotels in Lake region like: Hotel AWA and Futangue. (1/3 and 1/4 the cost!) VV feels like a slowly dying property being milked for all they can get, from a better past, before a demise. Neglected. Vibe is stuffy, and quiet in a sad way. The neighborhood that you enter and exit through is full of dilapidated homes and a motorcycle campground. If the area is so bad/ shabby/ dilapidated, why do people pay so much to stay there?! We talked to some neighbors and they said that they can't comprehend why the visitors pay so much to stay in their area which is the same as VV, but *very* low cost. I agreed that I DO NOT understand the cost. Zero magic. Nothing special (in comparison to competitiors). No great vibes. I feel cheated.

We were planning trip to Chile with Abercrombie & Kent mainly to visit Easter Island and they recommended andBeyond Vira Vira as a way to experience an outstanding property in another part of the country. We were familiar with the andBeyond brand from their properties in Africa but never stayed at one of their lodges. We saw this property had outstanding reviews and they clearly lived up to them. The lodge is on an exquisite property and designed to fit in the environment. It has outstanding design and is well maintained. We had an all-inclusive package that included all your food and drinks and a wide range of activities with excellent guides. We stayed in a villa which is separate from the main building which is and large and very nicely furnished and equipped. Our room was set by a small river and we enjoyed the sounds of flowing water and birds when we left the door open. It would get cool at night, and we had a nice fireplace in the villa and they would come in and set up a fire while we were at dinner. The food and drinks were outstanding. Each meal had new choices and the quality and quantity of the food were exceptional. I am not sure how they got their provisions in this remote location, but the meat and fish were wonderful, and the vegetables locally grown. The food was prepared and plated to the highest standards. There was also a nice selection of excellent Chilian wines on the included wine list and they were glad to give you bottles to take back you your room. The bartenders were craftspeople had interesting different specialty drinks. The people were delightful, and the staff made you feel welcomed and well cared for from reception to wait staff and housekeeping. Best of all were the guides and the included activities. We stayed for three nights and got to experience a raft float down the river by the hotel, two hikes in the local national parks, kayaking in a lake in another park and a village tour. andBeyond Vira Vira is truly an outstanding resort and wonderful experience.