City Comfort Inn Puchong

Multiple cockroaches found in the room - behind the door, in the shower, on the desk. Very strong cockroach smell in the room as well. Hygiene is bad.

A few days ago, I traveled to another city to attend a wedding. To avoid the fatigue of driving late at night, I booked a hotel for one night, expecting to get some rest. Unfortunately, it turned out to be a terrible experience. The hotel’s decor was outdated and unwelcoming. When I was at the front desk, I overheard another guest asking to change rooms, but I didn’t think much of it at the time. After checking in and entering my room, I was immediately hit by a strong smell of insect repellent. I tried to convince myself to endure it for just one night, thinking at least there wouldn’t be any cockroaches. To my horror, a cockroach crawled out of the corner just a few minutes later! I was absolutely disgusted and couldn’t stay any longer. I decided to check out immediately, even though it was already late at night. I had to search for another hotel in the middle of the night, which was both exhausting and frustrating. On top of that, I wasted the money I paid for this room. I strongly advise anyone considering this place to avoid it at all costs—this was one of the worst hotel experiences I’ve ever had!

It is located at a very convenient location. First of all on the booking details said it has parking. It does not have parking. Only street parking available, need to pay to avoid summon and not alternative pay parking near by. The hotel WiFi was not working. So, I have to use my mobile data. Furthermore, the room floor damaged and was full of cockroaches.

Very strategic location to stay, especially for short term

a shoplot budget hotel, room size, cleanliness are acceptable. food stall are nearby, easily get food and convenient front desk is available to serve you

Room doesn’t give any water or any equipment. Worst part the room full of cockroaches, when complain to reception for room change they refuse. Their charges was same as 4 star hotel nearby. Their photo in listed are totally photoshop or angle problem. Worst experience ever.