Lorn K
8 de julio de 2024
Our stay at the Caesar Palace Hotel in Giardini Naxos was overall a delightful experience, largely thanks to the exceptional staff who made our holiday memorable. **Outstanding Staff** First and foremost, the animation team was a highlight of our stay. They organized a wide range of activities that catered to guests of all ages. Whether it was engaging games, relaxing sessions, or invigorating sports, the team ensured that there was never a dull moment. Their enthusiasm and energy were truly infectious, making each day exciting and fun. The reception staff were equally impressive. They were always available to answer any questions we had and handled any issues promptly and efficiently. Their helpfulness and friendliness made us feel welcome and well taken care of throughout our stay. The culinary team deserves a special mention for the fantastic food they provided. Each meal was a culinary delight, offering a variety of dishes that were both delicious and beautifully presented. The chefs clearly put a lot of effort into ensuring that every guest enjoyed their dining experience. **Room for Improvement** While the staff's efforts were exemplary, there were a few areas where the hotel could improve. Some aspects of the hotel were not well-maintained, such as the hairdryer in our room, which was not in the best condition. Additionally, there were minor issues like towels having holes. However, whenever we brought these concerns to the staff's attention, they were quick to address and rectify the problems, which we greatly appreciated. **Behavior of Some Guests** Unfortunately, not all guests were as considerate. Some seemed to misuse the all-inclusive nature of the hotel, behaving disrespectfully by piling their plates excessively and wasting food without regard for others. Additionally, some parents failed to supervise their children, leading to incidents like littering in the pool area. **Final Thoughts** Despite these minor drawbacks, our overall experience at the Caesar Palace Hotel was satisfying. The dedication and hard work of the staff truly made our stay enjoyable. We would gladly return for another visit, confident that the warm hospitality and excellent service would once again ensure a wonderful holiday. Thank you, Caesar Palace Hotel, for a memorable stay!
Traducir