Mandalena Hotel Apartments

We stay here everytime we come to Protaras. But this time it was special as we celebrated my birthday. We arrived on the 15th October and the staff had a little surprise for me on my birthday. They got me a card and a bottle of champagne, which I thought was lovely of them. All the staff are fantastic and will do anything for you and go out of their way to make it happen. Maria and the reception team are brilliant and the barman I forgot his name (sorry) but he always made us feel welcome in the restaurant. The food is beautiful and you get a big portion for the price you pay which is also reasonable. If your looking for a quiet hotel away from the hussle and bustle then this is place for you. They also have a hotel cat called lilly who is super friendly and always wants a fuss from the regulars. Thanks again everyone at this hotel for making our stays wonderful.

As always a great holiday. Staff so friendly and welcoming. Maria & Nicky are so helpful. And panicos at the bar so friendly and happy to serve. Apartments are clean and spacious a great base for exploring. The food down in the bar is restaurant standard.

We managed to get 10 nights at MANDELENA HOTELS APTS from the 8th till 17th September 2024, our usual hotel was full . We normally stay in Oroklini, so a short drive along the coast to Protaras presented us with a basic functional hotel. Air con is charged daily & per unit so had we decided to use both lounge~diner & bedroom it would have been an additional €10 per night ( we decided the bedroom solely was adequate for us, the AC was very good) Our apartment didn't have a microwave or conventional oven but two cooking rings a toaster & fridge. There were only 3 power sockets in the entire apartment which meant a bit of juggling to charge our phones & tablets ..( I should add the local tourist shops are well aware of this & were asking a staggering €20 for a 2 metre extension cable that you can get from Poundland for a fiver!) The television didn't have an accessible HDMI port which was a shame as I’d downloaded some movies I’d planned to watch. Another frustrating element being the WiFi, which we found to be very intermitant & dropping out frequently during our stay. Our balcony was extremely small & no light overhead for reading , we could just about make out the coast in the distance to our right. Breakfast was €6.50 with an additional €1.50 for an orange juice for example, served promptly & well cooked. Facilities.. a nice reception area & restaurant there is a tennis court set behind the pool area. The pool , sadly a siege type mentality with regards to the sunbeds , despite being down stairs for breakfast promptly for nine A:M inevitably all the beds were covered with towels yet no one was swimming or at the restaurant 🙁.. this improved in the second half of our stay so it’s based on the clientele of the time. Previous reviews state this is a friendly family run business, however I found it rather impersonal. Our room was serviced daily, the house keeping staff were efficient & friendly enough . It’s a short twenty minute walk to the local beaches & there is a Lidl a five minute drive up the main road. Just up the road from the hotel is a launderette which is handy as the hotel doesn’t offer a laundry service. We liked to sit outside for an hour before bed & again depending on where your apartment is we found the noise from the traffic from the main road intrusive, especially the open caged dune buggies that are rented out to tourists. ( very noisy) I would advise taking a 3 way plug adapter & couple of tea towels. I wouldn’t be in a rush to stay in the Protaras area again . I

This is the second time staying at the Mandalena and would highly recommend it. It's a lovely family run hotel where all the staff go over and beyond to make you feel welcome. The food is excellent and big size portions. Rooms are comfortable and kept very clean. Pool area is a good size and very relaxing

We loved staying here. Staff were brilliant throughout, and worked so hard to make our stay great. Ideal rooms, very spacious, lovely and clean. Lovely atmosphere and great location. Our flight home was cancelled, Mandelana were able to accommodate us for a further two nights, very helpful indeed . Wouldn't hesitate to return ..... Brilliant !

We came on the 27th May for 2 weeks and loved every minute of the stay. When we arrived, Maria and all the staff remembered us as we have been many times before, they even gave us the same room as last year as we said we liked it. We stayed in room 111, it was perfect for us. Your bedroom was separate from the living room, and your bathroom was at the other end of the room. The cleaners came in every day to change the towels and the bed sheets and re-made the beds. We had the best view of the church on the hill and we also saw some wildlife in the trees next to us which was lovely to watch. The food in the hotel restaurant was perfect, and they were reasonably priced and you got your moneys worth. Everytime we went out the staff Said goodbye and when we came back at night our key was waiting for us so we didn't disturb the sleeping man in reception. Haha! Towards our last day Maria went out of her way so we could keep the room one extra day as we weren't leaving till late at night which was perfect. I would highly recommend this hotel, and we have already booked to come again next year.