Louis St. Elias Resort & Waterpark

We had the most wonderfully week at Louis At Ellias in October. The food was lovely with so much choice to choose from and the staff went over and beyond to help you. The apartments were just right for a family of 4. They were cleaned each day and were given fresh towels, and are very spacious .We was in room 99 and the view from the balcony was magnificent. The manager of the hotel is so friendly and cares a lot about all of his guest. Never seen that at any other hotel we've stayed at. He was brilliant.. The life guards were awesome, they watch all the kids on the slides form 10 am till 6pm and ensured everyone was safe. Protrus is about 15 minute week l, it's a lovely walk down there and so many ships and bars. The beach is also about 15 minutes walk too... I will definitely be returning in the future. Cyrus is an amazing place. The Swifts.

Absolutely unbeatable hotel and resort. We got back past week and were in a large party of 12, they never disappointed the entire time! The hotel is located on top of a beautiful hill overlooking Protaras, the sea and the beautiful church on the hill. There is a lovely cool breeze across the hills in the evening even though we hit 29 degrees everyday without fail. Food in the resort was some of the best all inclusive I have ever experienced, additionally themed nights mean you don't end up with a load of odds and ends. Fresh salads were delicious and the far East night was some of the best Chinese food I've eaten for sometime! The staff really are the true asset to this jewel and the lifeguards are really lovely (shoutout to the superb Domitri who will surely be in the next Marvel movie) what was noted was that they always were friendly and professional and the cocktails were knockout (no measurements were required as my liver can now confirm ). The manager was also very approachable and would come over and chat, often helping the staff on the bar in the busier periods. What I loved was how available and appreciated he was by his staff. Finally the activities were really well arranged and I was really impressed with the entertainment team, they are constantly putting in a great shift making great things happen like waterpolo, football and much more. Friendly cats come and sit with you when you sit outside the bar. Location wise Louis is about a 15 min walk from the heart of Protaras however a free bus goes from the hotel every hour. The town has a great selection of beeches and water sports and many live bands at night. All in all this is a outstanding resort where the incredible, personable staff will go out of their way to make your stay spectacular.

The resort is a bit of an enigma. It gets very good reviews and has many repeat customers, some of whom we met, yet it’s tired and needs investment. The regular customers we spoke to acknowledge that it’s not the best hotel and the food is average but they seem to be won over by its setting, friendliness , informality and the very hardworking staff, many of whom are Egyptian. We had two 1-bed suites. They were spacious with very large terraces. One had two rather tatty sun-beds the other didn’t have any and neither had an umbrella for shade. The beds were comfortable and enormous and there was plenty of storage, although there were only three coat hangers in wardrobes. The rooms were looking a bit grubby and previous repainting was slapdash. The internal doors look like they were the original 1980’s doors with latches that are normally used on garden gates. The bathrooms were dated and need gutting. The basin cupboards were delaminating due to long standing leaks from the sink wastes. The showers had cracked tiles and black mould in places. There were plenty of sun-beds around the two pools although there was still a problem with some guests ‘bagging’ them before breakfast and then disappearing. The upper pool was very lively with a surprisingly large number of children. It got quite untidy with rubbish left by inconsiderate guests that only got cleared at the end of the day. The sun beds at this pool were past their best, with stained cushions and broken backrests. Hats off to the entertainment team led by Hazel and Ryan. When they weren’t putting on some rather good shows, they ran the daily activities and kids club. The food was actually quite good and themed nights worked well. The buffet area is quite small and gets messy as the evening wears on. The Meze restaurant was very good but with a fixed menu a couple of visits were enough. on

Absoutely amazing hotel couldn't fault it felt welcomed from the minute we walked through the door! The staff go above and beyond throughout the whole stay and everyone is so friendly. The rooms are a great size and cleaned everyday to such a high standard. I never ever leave reviews but I feel like I had to because it was so good one of our best holidays. Its only a short walk to the amazing beaches the strip and the fun fair. The entertainment team are amazing and are so good with the kids everyday there was stuff going on for both adults and children they are all certainly a credit to the hotel! Once again thankyou everyone special shout out to Mina, Ashraf and Flouris who made our stay even more special. We will definitely be returning again

This is the second time we have stayed here . Staff are fantastic and always go the extra mile . Rooms are spacious beds are very comfortable in fact the best we have had in all the Years we have been going away and that’s at least twice a Year . Rooms were cleaned Daily to a high standard. Food had a Great variety and the fact you actually get Cypriot dishes is Great I will be returning for the 3rd time next Year . Thank you for making it a fantastic stay I will not mentioned any individual members of staff as the list will be to long everybody really made us feel welcome . See you soon x

We are a couple who are still here, can’t understand some of the bad reviews, we thought the animation team were the best we’ve seen, great voices and dance routines, fun evenings, guess it’s not to everyone’s taste but at a 61 and 66 year old we laughed and generally enjoyed the shows, loved how they catered for all ages, during the day we spent our time around the “quieter” pool, which would be better if they made it adults only. Food was excellent, great flavours, quality rather than quantity, fantastic service, yes rooms are a bit dated but clean and comfy beds, fun towel art by our cleaner, cannot fault this place, always a sunbed free after 10, we’re not early risers, not a fan of the Greek restaurant but that’s personal taste, close to bars and the church on the hill. Well done Louis St Elias!! My partner has to wear a cast and could easily manoeuvre around the hotel.