Crystal Springs Beach Hotel

Where do I start with this hotel. We booked based on the reviews and we're intrigued whether it lived up to the hype and boy did it!!! The hotel is immaculate, the food and drink offer is exceptional and the staff are so friendly, welcoming and cannot do enough. Arrival You are greeted by George who clearly is proud of his job and the hotel and he makes you instantly feel welcome and welcomes you as friends. Big shout out to him. Pool area Plenty of beds to choose from. The staff around the pool will help you move beds if you need additional. Note. Beds round the pool do go earlier than others but there are loads around the gardens and if you fancy the beach, you can rent one at a small price. Food Didn't get to try the Meze but the guests I spoke with who did said it was amazing. So much food to spoil you for choice and worth it. Meat meme Tues to Thurs and fish Friday to Sunday, not open Monday. Buffet Al la carte was simply lovely. So much choice and varieties that covers even the fussiest of eaters. The pool bar is amazing. We expected snack food but they came out as meals, I even asked if it was part of the all inclusive because of the value you get Drinks Wow!! Never have I ever been offered so much choice and premium choice at that. Again, nothing is ever a chore snd they cater to your needs. The drinks are that good, you never feel the need to over indulge because the drinks are enjoyable and strong Rooms We had a sea view room. With an 11 year old, it was a little tight with a double and single but it did the job!! It's basically somewhere to change and sleep so I didnt lose any over it . Rooms were kept clean and 2 maid service a day. We didn't need the 2nd visit to have the beds turndown so you can say do not disturb if you don't want this. Entertainment Daytime entertainment was run by Louigi and was great. He catered to our needs and the weather as it got very warm and volleyball was hard to play. He was playful and we had great banter with him so really thank you!! In the evening you have your standard mini disco and various singers, dancers etc. To be honest we only watched a few of these but what we saw was ok. We were more than happy playing games as a family in the other bar near the entrance. Special staff mentions Young guy (sorry forgot his name) in the hotel bar. Really great guy, friendly and knew our drinks by the 2nd day. Again, couldn't do enough. Louigi, he really cares about the guests and wants them to have a good time. Takes time to talk to you and get to know you. George pool bar, must be the happiest guy in the world. He really makes you happy just being in his presence. Anastasia, she was lovely and such a lovely waitress. Again, she spent time taking and getting to know you. George, reception. Lovely welcome and can see why he is front of desk to greet you!! However, all staff were great but can't remember everyone's names. Sorry This hotel is out of the way so you're not near any bars or main strips b

At first glance, we didn't thought it was a nice hotel. We thought it was some boring hotel. But we were so wrong! The architectural design was amazing. The garden in the back of the hotel was stunning, filled to the brim with bushes, flowers and palm trees. The room we booked was amazing. The facilities were great, everything worked perfectly. The dishes served here (breakfast, lunch and dinner) were so delicious. we wish we could eat like that every day! The rocky peisage was so beautiful, we took so many pictures of it! The staff was warm and helpful. Overall, we've had a pleasant experience and we look forward into coming here next summer!

We had a great week staying here in Superior Sea View rooms with my 2 grown up kids and my mother and father in law. Positives - Staff - they’re all amazing, friendly and helpful. Big shout out for Emily in the main dining room, she was so helpful for us every day. Another big shout out for Jack and George in the poolside restaurant, again their service levels were exemplary. Location - right on the beach with the pool area set in lush gardens. Also right on a path that takes you along the coast to the Buffer Zone to the north and down to Protaras and beyond to the south. Sunbeds - never a problem to get even though there was some reserving going on. Rooms - clean, large and very comfortable. Beds were great, no problems sleeping here. Food - superb, every day, every meal, no complaints at all from any of the 6 of us, we ate well every day. Areas for improvement - We had my in-laws who used mobility scooters whilst there. The toilets for the pool are down a set of stairs which meant a trek in a wheelchair back into the main hotel, through the bar, past reception and down in the lift, vice versa to go back to the sunbeds. The ramp down from the restaurant to the pool area was compromised by a door which made it a tricky manoeuvre on a mobility scooter - we had a couple of close calls in the evenings after a couple of glasses of wine🤣. All in all, we had a great time and I’d definitely recommend this hotel.