Montgomery Marriott Prattville Hotel & Conference Center at Capitol Hill

This seems to be a hotel for seniors. Not as up to date as other Marriott labels such as Springhill suites. Comfortable room and bed but no breakfast is included. Carpeting is new but entryway could use an update. I guess if you’re a golfer it would be good.

Stayed here because of the golf beautiful courses played the judge 14 holes have water on it. Course was tough but gorgeous. Hotel is at a perfect location lots of nearby shops and restaurants. Have to give special thanks to Ann at the front desk. She went above and beyond helping me get my golf clubs shipped with FedEx.

Hotel has all potential to be amazing, however, most representatives take a "good enough" attitude. When I checked in, I asked for an upgrade, she said I was already given an upgraded room, and when I asked if suite is possible, she basically said that my upgrade is good enough. The room was sort of nice. Very unfortunate that mobile reception is very poor in most areas of hotel. Breakfast was pathetic! bunch of empty pots, salmon that looked expired and sandwiches that looked and tasted very strange. They said it was a low occupancy day or something. I tried extending my stay, and the lady said she upgraded me to a suite, however, it was just a room with no balcony, so I cancelled reservation and left. She didnt seem like she cared at all. Thanks for this "good enough" hospitality...