Mottl House by Adrez

The room was nothing like the description — tiny window facing a wall, dark and cramped. Bedsheets were covered in hair, and despite repeated requests, staff ignored my calls to clean or change them. Refund was refused, and I had to involve Trip.com to get any response. Worst hotel experience I've had. Avoid at all costs.

The location is excellent; however, I wouldn't stay here again. There is no luggage storage. I had to pay for luggage storage at an area that was about an 8-minute walk away. It's not a long distance, but it is when I have to drag my luggage on the cobblestone streets. It was not fun at all. Once I got past the entrance, I had to carry my luggage up some stairs to get to the elevator. The wifi didn't work for the first 3 days I was there. The technician was trying hard to fix it, but he just couldn't. The AC in the bedroom was working, but it wasn't cold enough to sleep comfortably. It's still much better than having no AC at all elsewhere. I left a day earlier and moved to a nearby hotel. I couldn't stand the thought of dragging my luggage back to the storage at the checkout time at 10 am. I saw many people struggling to get into the building. For a solo traveler, I wouldn't want to stay in a place like this ever again. I should have read the previews more carefully because they mentioned all the problems I had.

nice and clean