DownTown Suites Rubesova

It was quite cold in the room, and very complicated to access the room (check in). Otherwise, everything was fine. The customer service was very good, the girl on the phone quickly explained to me how it works and was very responsive.

시설이나 청결은 문제없으나 직원 연결이 안되서 매우불편함 연락해도 안받음

This apartment locates 7 minutes walking from primark in Wenceslas squer and 19 minuts walking from Prague Astronomical Clock. Going to these two important areas are easy but to go back to apartment is really hard and damage for the feet I had muscle crumps every day specially that I walk more than 15,000 steps ( Apple Watch counts) also. I had a stroller for my baby and it was really exhausted. At the entrance there are few steps which make me and my husband hate this place After that there are few steps down to reach the elevator , I was in the third floor so I had to go few steps up again after the elevator and just imaging having a luggage and stroller. After two days of tiredness , Luckily I asked for garage key and they make spare for me for free. For me I will never come back to this apartment at all. The sofa bed I opened it and arrange it for my kids. I choose this apartment because I don’t want my kids to stay in different room in the hotels he is 10 years old. Check in , check out easy and quick but you need to WhatsApp them before arrival 48 hours minimum to give you the passcode for entrance and room key. Maintenance in the next building which annoying I know they can’t do anything it’s just things I need to write about. I contacted them for suger and coffee sachet they don’t provide but there is a nearby market They respond very well and fast , have a good attitude

Our family of 5 highly recommend this serviced apartment. Our experience from the start has been smooth. The apartment itself is spotlessly clean and very well equipped. The beds and bedding are very comfortable. After a day of sightseeing in Prague, we were excited to return here to wind down. Location-wise, it is a few minutes' walk away from Wenceslas Square and Muzeum Metro (underground) station, so it is very convenient for getting around. On the same street as the apartment block and in the surrounding streets, there are plenty of restaurants therefore if you wanted to, you could spend the day exploring Prague, return here in the early evening to rest, then pop down the road for dinner and be back here shortly afterwards (this was perfect for us, travelling with teenagers and a senior). The Virtual Reception staff are efficient, courteous and respond quickly to emails and phone-calls. We were initially a little worried about staying in accommodation with no physical reception but this has not been an issue at all. For example, we arrived earlier than check-in time and were able to store our luggage in a secure room while we went out to wander around town; this was arranged through the Virtual Reception within minutes. The same as our check-out, we have been able to store our luggage while we spend a few hours in town before we leave Prague. 100% recommend this accommodation!

Derzeit wird das Haus nebenan kernsaniert und wir wurden jeden Tag durch massive Bohr- und Stemmarbeiten 6:30 Uhr geweckt. Nach unserer Einschätzung dauert die Sanierung noch mind 1 Jahr, daher empfehlen wir die Unterkunft nur für Frühaufsteher.