Xenios Dolphin Beach Hotel

Very profesional and friendly staff. Good location and close to beach. Excellent staff. Family friendly. I will make arangment to come again.

It was my second time for me and my family that we visited xenios dolphin beach.We spented a very nice week as my first time the food was tasteful and big variety in every meal, the head chef was always in the restaurant helping us on everything. The staff was very friendly and helpful and everyoone make us to feel the greek hospitality.

Arrived at hotel around midday, to a very unprofessional receptionist, during my-check in process a very rude staff member was demanding payment for tourist tax even before checked into the room, there was very little information on activities timings of meals. We booked All Inclusive package which stated when booking all food and drinks where readily available throughout the day with only ice cream for the children being changed from unlimited to set meal times, There was very Basic food available with specific foods ie chips pizza and gyros & burgers all requiring additional cost starting from €9 for gyros / burgers & €5 for 1 portion of chips. I have a Austistic child who has very specific needs and with the basic food available lead us to purchase food every meal to ensure he has had something to eat. The food on offer wasn’t to a all inclusive standard fruit wasn’t eatable , most of pasta dishes were from the day before, When speaking to the hotel management to request little variety changes they point blank said no ! It stated in the brochure plenty of variety of food & drink this wasn’t the case only 6 drinks available on the inclusive package this consisted of Cola , lemonade , orange , beer , coffee and rose wine additional water was required to be purchased at €2 per bottle. The service from the bar staff was somewhat unsatisfactory with them concentrating more on the paying customers ie passers by. There isn’t any entertainment at all . This was stated in the brochure that there was. The hotel facilities around the grounds were very dated and damaged and this included the umbrellas and sun loungers. In addition to this the clothes hanger attached to external of the room being broke, shower facilities being no more than a trickle of water and the shower curtain being held up with fishing wire. For the cost of this 7 day Holiday for 2 adults & 3 children was £3750 to which is very overpriced given the facilities on offer I would advise anybody thinking of booking this venue to serious think twice before paying for it as there are plenty of other places with better value for money. After travelling to Greece before I am truly aware of there traditional hotel standards but for an all inclusive they are very overpriced and very false advertised. I will not be returning to this location.