Le Sirenuse

Very beautiful hotel and decoration of the room/common area has fantastic taste. The staff are very polite, sincere and helpful. The most hygienic hotel I have ever stay , I saw the staff did thorough cleaning at breakfast/cafe sitting area, I felt so safe to stay here .

酒店所處位置一流，環境一流，家族型酒店。但有二點一定記得：1，酒店刷卡有問題，這次連續刷了二次付款消費的費用，酒店方都未收到（估計是意大利電信設備老舊），而當時我已收到付款成功短訊，最後衹能付現金與酒店先結淸後回國再溝通了。2，酒店歺食情況，中午吃飯點的意麪，太鹹太鹹。當時跟他們提出了。晚歺時點的生魚，又太淡，一點味道也沒有。米其林餐廳不應該是這水準啊。希望有興趣住這家酒店的朋友一定記得哈。

I have now stayed at Le Sirenuse five times, and I truly mean it when I say the experience here is unforgettable. I had only ever visited in the summer months (June, July, and August), but I just returned from a trip in April and it was so lovely. From the moment I pulled up to the hotel, I was welcomed back so warmly by everyone. It truly felt like returning home. Our room was ready upon arrival, which is always so convenient and very much appreciated. We spent the afternoon by the pool and had lunch there as well- it was just perfect. The views are everything! Dinner at La Sponda was an incredible experience and an absolute must in Positano. Dario, our server, was wonderful and made the evening so special. Breakfast each morning was just as lovely, with another fantastic server who not only took great care of us but also offered excellent recommendations for exploring Positano. The dining room at La Sponda (where breakfast is also served) is truly one of the most beautiful spaces at the hotel. Definitely the best breakfast in Positano — trust me, I've tried almost all of the luxury hotels in Positano! I’ve been fortunate enough to stay at Le Sirenuse several times now, and somehow, each visit seems to get even better. The hotel offers several activities and amenities for guests, and I think the boat ride to Nerano for lunch is probably my favorite. Although I didn’t get to take the hotel boat this year since we visited in early April, every moment of my stay was still exceptional. I want to especially thank Mauro at the front desk. Year after year, he goes above and beyond to make sure every detail is perfect from reservations to thoughtful recommendations. I’ve been lucky enough to stay at many five-star hotels around the world, but the personal connections and kindness from Mauro, and the overall experience at Le Sirenuse, are truly unmatched. I can’t wait to return again in June!

“It’s not common to see reviews from former employees on here, but I wanted to share my experience anyway.” Former Receptionist/Concierge at Le Sirenuse Hotel, Positano – A Deeply Disappointing Experience Behind the Glamour. Disappointed & Disrespected. I was hired by Le Sirenuse in Positano, Italy, with a 14-day probationary period as a Receptionist/Concierge for the 2025 summer season, with staff accommodation promised through October 31. With several years of experience in five-star hospitality in Beverly Hills, I was genuinely excited to contribute my skills to such an iconic luxury property. Sadly, the experience turned out to be one of the most disappointing and unprofessional of my career. Before my arrival, I was asked to delay my start date by nearly two weeks. When I finally arrived, I was shocked to find my accommodation still under construction—dusty, noisy, and constantly filled with workers. As I was assigned to overnight shifts, resting during the day became nearly impossible. I reached out to my direct manager, Giovanni Ciccone, who acknowledged my message but never followed up with a solution or response. To make matters worse, there was no uniform ready for me upon arrival. I was told nothing had been arranged, so I purchased a professional suit at my own expense—never reimbursed. For a hotel that prides itself on impeccable standards, this was an unexpected and disappointing oversight. Operationally, the hotel is outdated and mismanaged. Despite modern equipment, the reception still relies on cumbersome manual paperwork. The back office is understaffed and overburdened, with team members juggling everything from PBX to manual housekeeping logs, serving welcome drinks, and check-ins. It felt chaotic and disorganized, lacking leadership or clear structure. I gave more than what was asked of me. I returned on my days off to help guests who specifically requested me. I adapted quickly, remained composed under pressure, and constantly received guest compliments. Yet none of this was acknowledged. I can't help but suspect there were other internal reasons behind the decision—none of which were communicated. The lack of transparency only deepened the disappointment. Still, I showed up every night, exhausted but determined. I received repeated praise from guests for my professionalism, warmth, and efficiency. Several even expressed surprise that I was only on a trial period. Their appreciation was the only recognition I received during my time there. On the 14th day of my probationary period, after finishing a night shift at 7:00 AM, I was asked to wait for a meeting with management and HR. I waited nearly two hours—tired and still in uniform—only to be brought into a room with several managers. Not one of them looked me in the eye. Without any feedback, explanation, or even a basic thank-you, I was told I had not passed the probationary period. That was it. No closure, no discussion—just silence. It was cold, impersonal, and f