Usuario invitado
29 de febrero de 2024
This is NOT a bed & breakfast! At best it is a room for rent. The room offered to us was connected by a dark, narrow hallway which included a fold down table (no chairs) to another room which appears to be lived in by the property owners father. There was no check-in desk or common area as you would expect from a legitimate B&B. When we arrived we called the owner (Marco Minola) who sent an elderly gentleman (Marco's dad as we discovered) to greet us. When we were shown our room we discovered that many of the amenity's listed on this site and others did not exist. No Minibar, iron, toiletries, bathrobe, not wheelchair accessible, no mosquito net and no beach. Also, the bathroom is not a part of the room, it is outside and attached to the deck and included a can of bug spray. The absolute worst thing was that there were ANTS ON THE WALLS AND MOLD ON THE CEILING. When I called Marco to complain about the accommodations and that this was a complete misrepresentation he offered to charge only 2 nights ( from the original 4 we booked). So I was supposed to stay in a moldy room with a discount. I asked him to please return our money and we would be on our way but he refused citing their "No Refund" policy. After we left and did not pay anything , he charged the credit card with an amount coressponding to 3 nights WITHOUT MY CONSENT. So basically, I did not accept to stay in his moldy room ( because that is not a B&B that costs more than 200€ a night ) and he charged my credit card. After that , he contacted the booking platform and he told them that we didn't show up. If I wouldn't have shown at the accomodation , how would I have taken the videos attached that show ANTS ON THE WALLS ? So , to summarize , the owner Marco Minola is a scammer and I won't be coming to his "B&B" again.
Traducir