Youropo - Cosy

One of the Best Serviced Apartments We’ve Stayed At This was easily the best serviced apartment we’ve stayed at recently. All the facilities were brand new, and the cleanliness—especially in the kitchen and bathroom—surpassed even some 4-star hotels. Everything we needed was provided, and the interior design was excellent. The bed was also very comfortable. Great location, great price, great amenities. Here are a few potential downsides that might matter to some guests: • The internet was very slow. The Wi-Fi signal on the second floor was the strongest, so we used that, but it was barely sufficient for even checking emails. It felt as if the connection was intentionally throttled. If you need stable internet for work, tethering through your phone might actually be faster. • No elevator. Our unit was located on the second floor, and we had to carry about 30kg of luggage up the stairs ourselves. Even a small, old-fashioned lift would have been a huge help. • Noise from upstairs. Although the apartment was newly renovated, the flooring is still the original wooden structure, so noise from the upper floor can be heard. We were tired enough to sleep through it with earplugs, but sensitive guests should take this into account. Booking the top-floor unit might solve this issue, though that means climbing even more stairs. • Early check-in confusion. We had requested an early check-in, but it wasn’t communicated properly. As a result, we had to drop off our luggage at the YOUROPO office, which is about a 6–7 minute walk from the apartment. I wonder if we could’ve left our luggage directly at the property if the message had gone through properly—perhaps someone from the team could clarify? Despite these minor issues, I would still give this property a full 5 stars. If we visit Porto again, YOUROPO will be at the top of our list.

The accommodation was excellent. Great location. Comfortable bed, good shower and living room. Very clean and well equipped. The booking process was simple and the staff could not be more helpful. I had a bicycle with me which they stored for the duration of our stay. Highly recommended!

I stumbled upon this gem and I’m glad I did! Communication with the property managers was a breeze. I was traveling solo. I cannot begin to say how thankful am for all of the help I received during my stay. The staff delivered impeccable service. The whole team was amazing! Thank you to Francisco, he was my driver to and from the airport. Very professional. Luz is a doll! Very professional, thoughtful, and super efficient. Rita, Nuno, Paulo, and Rafaela also made this trip special for me. I received suggestions to restaurants, tours, and even had the convenience of booking through them! My apartment was exactly as pictured. It was very clean and beautifully decorated. It was quiet and conveniently located within walking distance to cafes, restaurants, shopping, and historical places. There is a staff member available 24 hrs a day! Lastly, this trip was a birthday gift to myself. Upon returning to the apartment the staff had given me a birthday card! Luz, Rita, Francisco, Paulo, Nuno, and Rafaela thank you so much for everything! Regards ☺️