Usuario invitado
27 de julio de 2024
We have been going to hotel Molindrio for 10 years with my parents and sister and are club members. Every year has been a great experience but that all changed this year. From the beginning the reception has told us every year that we are free to use the beach at hotel Parentium and we are also able to use the white chairs to lie down. We have been doing this ever since. This year we were approached by life guards at the beach asking us why we were using the white chairs if we are not guests of hotel Parentium, because this was not allowed. We explained that we have been doing this for years and had been told by the reception that this was not a problem because we were guests at the sister hotel Molindrio. When we made the reception aware of this altercation with the life guards they first claimed that these chairs were never offerd to us by the reception and that we were lucky that we had not been caught earlier for using these chairs ( which made us feel absolutely horrible, we just did what the reception has told us for years that we could do ), after we explained that we are not lying and have been guest for 10 years and have always been using these chairs they switched up the story and told us that there is a new management and there are new rules so we cannot use these chairs at the beach anymore ( so now we are not liars but the new director has given these orders, reception could have just told us this from the start instead of making us look like liars ). So we had to lie down on the concrete. My dad has a bad back and instead if a relaxing vacation his back got even worse from lying on the hard concrete with just a towel. Absolutely disgraceful! Furthermore the food this year was of very poor quality. The fruit they served was either rotten or without taste, which left us really feeling disappointed especially because we have been coming here for years and have always been so satisfied with the food. Needless to say we will not be coming back anymore after being treated this way. We are very disappointed.
Traducir