Hotel Steinbock Pontresina

LOCATION: Hotel Steinbock is located at Via Maistra 219, at the far end of village, away from the hustle & bustle of Pontresina. It takes about 10~15 minutes on foot to reach the shops and train station. Pontresina is well-connected by trains and buses which enables you to explore the wider region with ease. Those going on day trips and excursions will find the nearest bus stop ‘Pontresina Post’ just 200m down the road from the Hotel. Guests arriving via public transport would be pleased to know that the Hotel provides a Complimentary Shuttle Service to and from Pontresina Station. Inform Front Desk of your ETA and they will dispatch a driver to fetch you. OVERVIEW: Hotel Steinbock is possibly the oldest inn in Pontresina with a long history dating back to 1651. It has been modernised where appropriate and tastefully renovated to offer both comfort and style. The family-owned hotel has 32 rooms, each with its own layout and décor. Not all rooms have ensuite facilities, do check the detailed description when booking online. ROOM: booked a Standard Single but received a Complimentary Upgrade to what appeared to be a Classic Double – such a pleasant surprise! The spacious room was clean and well-appointed. It had hardwood flooring and was furnished with: comfortable bed; pair of bedside tables with reading lamps; coffee table with 2 armchairs; wall-mounted TV over a small desk with lamp & chair. The huge wardrobe offers ample storage and contains a safe-deposit box, mini fridge, luggage rack, hangers, bathrobe & slippers. Pleased to find complimentary snacks and bottle of drinking water next to a handwritten Welcome Card – such thoughtful gestures and personal touch are always appreciated. There’s a coffee machine in room and if you wish to make tea, electric kettle and teabags are available from Reception on request. BATHROOM: spacious, clean and well-lit. Furnished with huge mirror over wash basin, toilet and shower over bathtub. Clean bath linen, toilet rolls, box of tissues, basic toiletries and hairdryer provided. Only problem was the poor drainage of bathtub which left you standing in a pool of soapy water when taking a shower - a proper shower stall would be preferable to this arrangement. F&B: room rate is inclusive of daily breakfast, served in an inviting dining room with Swiss pine furnishings. Buffet breakfast comprises: good selection of breads & pastries; jams & butter; cereals & müesli; yoghurt; eggs; assorted cheeses and cold cuts. Beverage choices include milk, fruit juices, tea & coffee. When informed of my severe food allergies, the staff on duty meticulously went through every breakfast item at the buffet table, pointing out the ones I could safely consume and the ones I should avoid. When in doubt, they even went to check the ingredient lists on food packaging! Truly impressed by their dedication and professionalism as service personnel seldom respond in such a helpful and understanding manner.

We absolutely enjoyed staying at the Hotel Steinbock! Everyone was so friendly and helpful, from picking us up at the train station to our check out where they provided a small goodbye gift. It was our wedding anniversary and they surprised us with a special table for us for dinner, complete with a candle. What a nice touch! The owners came by each night at dinner to ensure our stay was enjoyable. The room and bed were very comfortable and we had a nice view of the mountains. Breakfast was fantastic, many options to choose from. We would definitely stay here again.

We didn't know that a driver from Hotel Walter was waiting for us at the train station (shared services include a spa and pool), so we walked uphill to the Hotel Steinbock. Check-in was easy, up 2 flights of stairs to our room #32 (no elevator). A welcome stretch after a long train ride! We were there to hike, after all! Room was clean and well-appointed, bed was comfortable. Breakfast service was quite good, and the Endagin card we were given at check-in gave us free access to the trains, buses, and various mountain lifts in the area. Staff was welcoming and helpful. We would stay there again on a return visit to Pontresina.

Hotel rooms very nice and sauna /pool facilities shared with walter hotel and are excellent. Very close walk to rail line. Also Walking Distance to chairlift. Don’t eat at Restaurant for dinner. Food Wasn’t that good and plenty for Options elsewhere.

Das Hotel Steinbock ist mir als aussergewöhnlich kundenfreundlich aufgefallen. Ich hatte aufgrund der geschäftlichen Aktivitäten die Anfrage gestellt, sportliche Einrichtungen vor der offiziellen Öffnungszeit nutzen zu dürfen. Der sen. Chef persönlich hat mir an beiden Tagen früh am morgen alles hergerichtet, damit das möglich wird. Auch sonst fühlt man sich familiär wohl betreut.

Preise für Getränke hoch. Fisch als Menü finde ich nicht gut, jedoch war die Küche sehr flexibel, für welche die etwas anderes wollten. Nachservice war auch kein Problem. Je nach Gruppe möglicherweise von Anfang an mit Nachservice. Personal nett