Casa das Palmeiras Charming House Azores

Este hotel es encantador, pero hubo algunos problemas que hicieron que la estancia no fuera perfecta. Uno de ellos fue que la ducha de la habitación 10 estaba rota (el soporte estaba roto, por lo que no podías ducharte normalmente debajo del cabezal/boquilla de la ducha... tenías que sujetarlo con la mano). Otro problema fue que nos despertaron cerca de la medianoche la primera noche de nuestra estancia cuando unas personas llamaron a la puerta. Era el personal del hotel, porque se preguntaban cómo podíamos tener una llave de la habitación cuando todavía tenían dos tarjetas de acceso en su poder... Les mostramos nuestra tarjeta y se dieron cuenta de que era un error suyo, pero estábamos agotados después de viajar durante 15 horas, así que fue un mal momento para interrumpir nuestro sueño. También descubrimos que la cerradura de nuestra puerta no funcionaba en absoluto... la habitación había permanecido desbloqueada todo el día con nuestras pertenencias dentro. Afortunadamente, no pasó nada, pero podría haber pasado... tuvieron que reparar la cerradura de la puerta al día siguiente. Después de eso, todo estuvo bien. Los desayunos eran decentes y la ubicación es buena (tenga en cuenta que debe subir escaleras para llegar a las habitaciones). Esta habría sido una estadía de 5 estrellas, pero los problemas que encontramos realmente restaron valor a la experiencia.

This is a beautiful casa built in 1901 in the heart of the city. It has been renovated and decorated with much attention to detail. The staff are friendly, helpful & inviting, the beds are comfortable, the bath linens are superior, the hot water was plentiful and the breakfasts are decent. There are many great restaurants and sights within walking distance and a great gelato shop a block away. Just a note to mention that our room was on the upper 3rd floor & there is no elevator, so be prepared to climb and there is no bar fridge in the room to keep drinks or hiking water cold.

The hotel was gorgeous with an amazing host. We arrived at the property early in the morning, and the host let us leave our bags while we went exploring until it was check-in time. The hotel was extremely clean, warm, and welcoming. The breakfast room was beautiful, and the breakfast had a huge selection of cold meats, cereals, breads, and jams with an option for hot food too, such as bacon, eggs, and pancakes. We enjoyed our stay and would definitely stay again.

Fabulous stay in this gorgeous B&B in the historic centre of Ponta Delgada. Our room (a Superior Double) was lovely — spotlessly clean and very comfortable with a very good-sized shower room. The stairs to the room provided a good daily workout. There is no lift, so not for those with mobility challenges. Staff were very friendly and helpful. Breakfasts were very varied and plentiful. Something for everyone: pastries, breads, jams, pancakes, eggs, yogurts, fruit, cold meats, salad, juices. Great location within five minutes’ walk of seafront, centre of town. On-site parking available at €5 per day. Would definitely recommend and book again if in the area.

We loved this place! It made the holiday to stay somewhere they felt really well-loved and looked after and full of character. The whole building felt really unique and was spotlessly clean throughout. We loved the outside seating area for a glass of wine and our bedroom was enormous and again, kept immaculate. Special thank you to the housekeeping staff who looked after our family of four’s room… Staff at the desk were more than helpful. Centrally located so I had expected some noise but actually heard almost none (we were in the top floor so maybe they helped but it was really quiet and we all slept well) Beautifully laid out tables at breakfast We will miss this hotel as much as the beautiful island itself. Couldn’t have chosen better

A beautifully restored house. Our room was spacious. We loved the high ceilings and the subtle decoration. The staff were welcoming and very helpful. Breakfast had a good variety of local produce. Close to the centre but quiet at night. No hesitation in recommending.

Clean, comfortable and, yes, “charming” hotel - excellent central location for exploring Ponta Delgada. Spacious rooms, limited but perfectly adequate buffet breakfast including fresh rolls, fruit and cake. Several decent bars and cafes are literally on the doorstep or around the corner - don’t miss the artisanal ice cream shop.