Ayan B
9 de junio de 2025
The Promenade stands out for its unbeatable location—right on the beach and walking distance from all major attractions in White Town. Probably the best spot in Pondicherry if you want the sea at your doorstep. The morning breakfast was truly enjoyable, with a wide and tasty spread. We didn’t hesitate to pay a premium for the experience. That said, a few things did not meet expectations. There’s no gym or game room, and the swimming pool is quite small. Early check-in was not allowed; we were told rooms wouldn’t be available before 2 PM due to occupancy, which we accepted. However, the next morning we were called at 10:55 AM and asked to check out within 5 minutes or pay extra—even for just an hour’s delay. Though we weren’t eventually charged, the tone and rigidity were disappointing. Having travelled across 17–18 countries, I can say even cheaper hotels (in terms of Indian currency) in Europe showed more flexibility. A little buffer or early notice at check-in would have made a big difference. Also, our room faced a broken property, and the sea-view upgrade cost ₹3000 more—which we opted out of. Staff were polite and professional, but I sincerely hope the management reconsiders some of their hospitality policies. Would consider coming back, but with clearer expectations next time.
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