Panorama

Stayed for a week staff were not particularly friendly or welcoming except lady who served breakfast. 2 flights of stairs to climb with suitcases no lift. Room smelt unpleasant of damp or mould. No safe for valuables very flimsy lock on patio door. The air conditioning was very poor and no extractor in the very small bathroom. The breakfast was poor hardy any choice although the staff offer to cook eggs or omelette. As a basic base it eas ok but wouldn't stay there again.

Incredible hotel! We stayed at Hotel Panorama in June 2024 and did not know if what to expect. We had a very late arrival but the check in instructions were very clear from the hotel so we were in our room in no time. The next morning we had breakfast which was included in the price. This consisted of a lovely continental spread with fresh croissants & pain aux chocolates, Spanish tortilla, range of meats & cheeses, different cereals and milks. Along with this, you can asked for a cooked option, which is over and beyond. I don’t think it’s necessary as the offering is so good - you should charge for the cooked option. The coffee machine at breakfast was the best coffee we had on the island!! The hotel have been in business since 1978 so they know what they are doing. The whole service is spot on. Rooms were clean, towels changed daily and rooms serviced. Even the Elvis impersonator didn’t bother us as he was awful. I’d recommend this hotel to anyone for location to Port de Pollença, it’s a 10 minute walk to the centre and a 2 minute walk to the beach. Spar supermarkets are just a 1 minute walk away. Location is perfect, staff are lovely, hotel is incredible. We will be back soon! Gracias Don Miguel!

A quiet family run small hotel, situated 5 minutes from beach. Staff very welcoming and helpful! Pleasant area to eat for breakfast ranging from continental to cooked breakfast. Rooms clean and a nice balcony to sit out on. Well recommended if you want a small friendly hotel.

Very satisfied! Reception open 24/7 nonstop. Friendly staff, clean room! Comfortable beds! Good breakfast! I missed firm soap in the bathroom. Did not feel comfortable to open new shampoo sack on every single hand washing. Anyway, nice balkony overlooking back road.

Such a lovely family run hotel, lovely atmosphere, wonderful breakfast, good rooms (wish there was a small fridge for water). Bike room for storage, pool delightful. Staff are so friendly, please don’t change.

Due to the dire weather in the UK we booked here as a last minute getaway in the pursuit of sun and blue skies for a week of the children's summer holidays. We arrived just before 00:30 to find the "24 hour" reception closed with a list of tel numbers to call in the case of an emergency. One mobile was dead and the other couldn't connect so I walked to the neighbouring hotel who kindly called one of the numbers to alert staff that we had arrived. I was a little taken back after being greeted by a fairly abrupt male who aggressively pointed at the numbers displayed on the door telling me I should've called one of them. I attempted to explain that I had used the numbers but had to ask the neighbouring hotel due to our phone issues but he rudely spoke over me and walked us to our rooms. For the duration of our late "check in" we were made to feel like an inconvenience and went to bed that night feeling somewhat deflated. The next day we went to reception to have our passports scanned and pay the tourist tax and thankfully we were greeted by a much warmer, more professional lady in reception who took the time to explain the area and its amenities. Our apartment was 1a and opened directly onto the pool area which was convenient for us as a couple with an 8 year who loves the pool. The room itself was clean but small and not very functional. The main bedroom was small and very cramped. We were unable to push our single beds together due to a pillar in between the beds running from floor to ceiling. The one single bed stopped the door from being able to close which meant having to move the bed to only realise the headboard was bolted to the wall so didn't move with the bed. Sockets are not well thought out with one in the kitchen meaning if you wanted to plug the kettle or toaster in you could only do so by having them placed on the hob! Similarly with the iron, you could only iron on the floor as there were no sockets near the table in order for you to place the table top board on to. Maid service and towel change once in 7 days which I've never known in all my years of travel. Not a huge deal on the cleaning front as we were able to get by with what we had but we did struggle for clean towels. There is zero sound proofing so you can hear EVERYTHING in the neighbouring rooms/apartments. A good powerful shower which is always bonus though these showers did have a mind of their own with changing pressure and temperatures. This was confirmed by other guests but still not a huge deal for us but may be an issue for children as they tended to go from hot to boiling on their own. The kitchen provided enough for you to whip up a quick snack and included a kettle, toaster, microwave, hob and fridge freezer. The apartment also included a good hairdryer and iron with table top ironing board, though as previously mentioned nowhere at table top height to plug it in. There are no safety boxes in the apartments, instead they offer boxes located in rece