Premier Inn Eastbourne (Polegate)

This is a reasonably priced hotel in an uninspiring location, with good parking, quiet and reasonable rooms and decent food (dinner and breakfast deal was good value and breakfast in particular was good). Staff were friendly and helpful. On the negative side, the standard wifi is very slow, the rooms could be described as basic (no tissues, limited storage, seating, no telephone to reception). Most annoyingly the hotel is hidden away in a dip in Polegate Services. The image on the website gives the impression that it will be easily identified but on arriving at the satnav location it cannot be seen. Some better directions would be appreciated

The service was excellent from start to finish. It was only an overnight stay but, as I have breathing problems and this venue does not have a lift, I needed to ensure I had a ground floor room. I spoke to Barry W on the phone and he helped to accommodate me. He was also on duty at reception on the day of my arrival and was again helpful friendly and welcoming. My room was spotlessly clean, with all instructions needed on hand to ensure I had everything I needed. I didn't have an evening meal but the all-you-can-eat full English breakfast was delicious. The restaurant staff were also very friendly and helpful. All in all, I had a graleat stay here. Thank you Barry and all Premier Inn staff

Would avoid booking currently, hotel is under construction and restaurant has very limited food / drinks until it is pulled down in may so I would definitelygive this one a miss for a while unless you like the dulcet tones of banging and drilling at 7 am

Lovely hotel and lovely staff really clean and ideal location, bed really comfy room really clean the kind lady on reception gave me directions to the nearest local town and some really nice eating places just down the road also a McDonald’s near by

Very, very tired hotel. Bedroom and corridors had stained carpets. Thick cobwebs around bedroom door. Room wasn’t particularly clean. Bed comfortable. The pub next door which provides food seemed deserted. Waited 10 minutes at bar before any staff appeared. We decided not to eat there! Beer pumps were for decoration as apparently not connected so no beer! Wouldn’t go back

Hotel is like 9 out of 10 premier inns, Decent. But going into the restaurant was a diabolical experience, bloody depressing, half the lights are off, bare tables, heart fm radio on in the background , all tv’s off, no draught beers as they’re not working, have to pay extra for bottled beers, 1 person serving whilst 16ish people waiting to order , the menu was changed from last time I was here and it’s 10% the size , a member of staff eating McDonalds at the end of the bar. It was f’in DEPRESSING. Do not get the meal deal. Pop to McDonald’s across the road. It’s pretty depressing in the restaurant and it’s a shame . Understaffed . Driove to town centre premier inn so I could order a mixed grill, enjoyed the food there , but one thing premier in are experts at is watching the pennies , one woman serving and welcoming people , doing drinks. It’s turning into travelodge .