Carol
7 de julio de 2024
First of all, SPECIAL SHOUT OUT for the housekeeping lady who did the cleaning up for our room🏆🏆 We had already checked out and were waiting in the lobby for the Grab driver when the housekeeping lady rushed down and returned my daughter's earbuds!! Thank you for going the extra mile!
Other things we loved about Kyoto Boutique:
- nice classy decor and the wooden floor (I hate carpeted floors in hotel rooms cos it's hard to tell if it's clean)
- the hot water heater for the shower works perfectly!
- there is a water cooler at the floor lobby so we could get cold and hot water!!
- there is a safe in the room
- many coffeeshops and restaurants nearby. Also has a supermarket just downstairs.
- excellent service
But overall the hotel should probably do some renovations or fix some of the items in the room.
- Some parts of the wallpaper were peeling off.
- The tap was loose and had to be shut off in a particular direction or the water would keep flowing.
- the switch to the toilet did not have a cover so we couldn't switch off the lights
- the temperature of one of the aircons couldn't be adjusted so it blasted very cold air all night. Thankfully, the family suite had 2 aircons (cos the room was divided into 2 areas, each w a queen bed). So we turned on only one aircon.
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