Residences at the Fives
1 noche
Habitaciones y huéspedes
1 habitación, 2 adultos, 0 niños
Todos los alojamientos en Playa del Carmen
Residences at the Fives
Acceso Xcalacoco El Limonar 1 Xcalacoco, 77710 Playa del, 77710 Playa del Carmen, Quintana Roo, México
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In the vicinity of the hotel`s own beach lies the hotel The Fives Beach Hotel & Residences All Senses Inclusive. There is a shuttle between the hotel and the airport (for a fee). The hotel is equipped with a 24h reception, a lobby, Wi-Fi, internet access, a lift, a shop, cash machine, a hairdresser, a jacuzzi as well as parking spaces. In the outdoor area you will find a garden as well as a pool that is open seasonally, where pool towels are available for free. For children there is also a children's pool. Furthermore, outside you can find a sun terrace. Your valuables can be stored in the hotel safe. In addition, the hotel The Fives Beach Hotel & Residences All Senses Inclusive is video-monitored 24h a day. There is also a laundry service available at an additional cost to customers. If necessary, you can contact the medical centre (for a fee). For conventions and other business meetings, the hotel offers a business centre. If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee). At the hotel reception, tickets are offered for excursions in the area.
Catering As catering services the hotel offers all-inclusive. Breakfast is offered à la carte. Lunch and dinner are served as a set meal. For the meals, there are a restaurant with terrace (Italian dishes) and several bars as well as the pool bar. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. Appropriate clothing is required for lunch and dinner.
Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. For an fee, you can take advantage of various water sports. If you want to stay on the ball during your holidays, you`ll find a basketball court. During your holiday you can also take part in yoga courses. In addition to a tennis court (hard court) there is also a tennis school. Furthermore, various water sports such as fishing are offered in the area. A sauna (extra fee) awaits you in the hotel`s own spa area. The hotel also offers...Mostrar más
Igualamos los precios
3.9/5Bueno·Limpieza: 3.9
Todas las valoraciones (39)
Instalaciones y servicios
Todos los servicios
Alrededores
Aeropuerto: Aeropuerto Internacional de Cozumel
(41.9 km)
Aeropuerto: Aeropuerto Internacional de Cancún
(50.7 km)
Lugares de interés: Kitemex Kitesurf School
(420 m)
Mapa
Habitaciones
Valoraciones de usuarios
Instalaciones y servicios
Políticas
Penthouse residencia de dos dormitorios
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Apartamento de 2 dormitorios
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Habitación Residence-Vista al Jardín
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Residencia ático de tres dormitorios
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Residencia de ático de 1 dormitorio de la colección Epic
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Three Bedroom Penthouse Resort Residence-Nonrefundable
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Habitación Deluxe
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Apartamento de 3 dormitorios
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
One Bedroom Penthouse Resort Residence-Nonrefundable
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Epic Collection 1 Habitación con acceso a la piscina
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Residencia de un Dormitorio
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Residence Room-Pool Access
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Habitación, 2 dormitorio(s), con vistas al jardín
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
One Bedroom Penthouse Resort Residence
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Habitación de lujo, con vistas al jardín, vistas a la piscina
Prohibido fumar
Agua caliente (las 24 horas)
Comprobar disponibilidad
Ocultar tipos de habitaciones
Valoraciones de usuarios
3.9/5
Bueno
39 valoraciones
Valoraciones reales- Limpieza3.9
- Instalaciones3.9
- Ubicación3.9
- Servicio3.9
Calificación media de alojamientos similares en Playa del Carmen
Usuario invitado
30 de julio de 2023
Hermoso hotel en conexión con la naturaleza… pudimos observar muchos animales que viven libremente por el lugar! La atención muy buena y siempre al servicio de las necesidades del huesped. El hotel ofrece diversas actividades para realizar y tiene piscinas en todas las villas. Queremos destacar la atención de nuestro ambassador Luigi en las camas balinesas ya Que estuvo siempre a disposición y nos brindó una muy cálida atención.
Usuario invitado
3 de diciembre de 2023
El hotel muy bonito, la atención y la habitación estupendas, solo que a cierta hora de la tarde no hay absolutamente nada que comer, eso fue lo único que no me gusto todo lo demás muy bien. La playa tmb nos tocó sin sargazo
Usuario invitado
15 de marzo de 2023
Es un fraude total. Es un robo al desploblado.Te cobran hasta por respirar. El personal es muy cálido y bueno. Pesima comida. Las instalaciones dejan mucho que desear. Mi experiencia fue mala en general. Se dicen un hotel 5 diamantes y no llegan ni a 3 estrellas. En lo que para mi seria la hora de la comida entre 12pm y 5pm la mayoría de los restaurantes estan cerrados. Estas en México y te cobran en dolares, que para ellos el dolar vale lo que ellos quieren. Para ir a comer o cenar tienes que hacer reservacion, dicho por el personal 4 dias antes. No cometan el error de ir a este hotel, hay hotel de mucho mejor calidad y de menor precio. No vale lo que dicen que vale.
Usuario invitado
31 de enero de 2023
Excelente los chicos de animación súper padre las actividades aqua zumba, pulseras, etc …!!! Muy amables FERNANDO Y ELKIN 💯 y la comida es deliciosa… todo súper rico en todos los restaurantes!!! Excelente
Usuario invitado
31 de octubre de 2022
LO MEJOR: Fernando Can (nuestro AMBASSADOR O CONCIERGE) y su equipo (JULIO, IVAN). Meseros: Valentin, Angel, los cocineros del buffet FLAVORS (Gael y Stella) Su atención y preocupación para que tengamos lindos recuerdos fue increíble. La comida y la bebida también muy buenas. Mucha variedad y rico. Las piscinas y las habitaciones bellísimas. LO MALO: El hotel tiene problemas de luz, lo que genera que te quedes sin agua también en la habitación. Una de las veces que nos quedamos sin luz fue por bastantes horas. Ese día pudimos cenar de casualidad y no pudimos bañarnos. LO PEOR: Mi experiencia particular fue desastrosa respecto a los meseros y la gente en general que se encarga de la atención al huésped. Noté mucha desesperación por la propina y si no dejabas propina o dejabas poco para ellos, la atención mermaba. NO ERAN TODOS PERO ME PASO CON LA MAYORÍA. Lo más grave lo pasamos con un mesero llamado Alejandro el día 19/10/22 en el restaurante BRASSERIE (un día antes de irnos). Ya nos estábamos por ir y nos habíamos quedado con una reserva de $100 USD. Solo teníamos 16 pesos mexicanos. Pensamos que antes de no dejarle nada de propina, al menos podíamos dejarle algo y le entregamos los 16 pesos mexicanos. El mesero se ofendió, nos devolvió la propina diciendo que no la quería. Una escena en público que no era necesaria. Días anteriores, esperando un taxi, pasaron en frente mio dos maleteros que iban insultando a tres familias por no haberles dejado propina al ayudarlos con las maletas. SE TRATARON DE SITUACIONES INCOMODAS QUE EN VERDAD CREO QUE LA GENTE QUE ESTA DE VACACIONES NO SE LO MERECE. Por ultimo, los restaurantes: si vas en los últimos turnos, empiezan a tener faltantes y a la mayoría de los meseros se les nota la cara de fastidio por el hecho de que vas a comer tarde. Las playas de México son lindas, pero no son las mejores. Yo volví a ir porque la atención siempre fue inmejorable. NO me paso esta vez. Dejare de ir por un tiempo Y NUNCA volveré a este hotel.
Usuario invitado
4 de agosto de 2024
The hotel reviews and photos are misleading, as we discovered after booking a week in a penthouse suite. Here is an honest assessment: Pros: The property hosts monkeys and other wildlife, features multiple pools, and boasts a pleasant beach. Cons: The rooms are outdated with many broken or chipped items, dirty grout and mildew in the bathrooms, and uncomfortable beds. Despite having a full kitchen, there were no cooking or eating utensils provided. The buffet food was constantly plagued by flies and gnats. A group of 10 of us fell ill with stomach problems. The alcohol was watered down, and the incessant pressure to buy time shares was off-putting. Overall, considering the price, it's advisable to seek accommodation elsewhere that places a higher emphasis on cleanliness and customer service. This hotel warrants a rating of 3 to 3.5.
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Usuario invitado
30 de julio de 2024
We started our trip 23 to the 29. the beds were so hard and they had no hot water. we complained and had the maintenance guy come and service it the last day we were there. we bought the most expensive pent house with 3 rooms and they did not treat us with respect. the bar tenders except (alex who is great) were so rude and disrespectful. the waiters will treat you horrible if you don’t have the proper attire. they didn’t have the elevator working in villa 18 and they served us nachos with no cheese for room service. made us get sick from cold water. the ceviche spot on the beach the cooks are super rude. terrible experience. leaving with the worst vacation ever
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Usuario invitado
22 de julio de 2024
This resort is average. We took our family of 5 the week of July 12,2024. We had the two bedroom penthouse epic room. The rooms are extremely nice. If it was just the rooms I would have given this resort 5 stars. The rooms where very spacious and the cleaning staff was extremely nice and helpful. Our family travel to enjoy the beach. This beach is very subpar. Its very small and rocky. The resort has put large bags of concrete about 30 yards out in the water to create a swimming zone. This blocks the view. The beach is also not private. There were many locals on the beach that set up tents, playing music and leaving trash on the beach. I would give the beach 1 star. The food was very good. There are several restaurants to choose from. Our favorite was the Italian. But, the Tai and French were a close second. However, these restaurants are very small and hard to get reservation. (hint if you do not have an epic room you can not even make reservations and your wait would be 1-2 hours) I would give the restaurants 4 stars Total resort. This resort is very spread out. Most rooms have a 5-10 min walk to the beach. I doubt any have a view of the ocean. The pools are very nice but tucked very close to the rooms. Therefore, there is not much breeze around the pools. I would give the pools 3 stars.
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Usuario invitado
17 de junio de 2024
Booked Epic Member with a Penthouse suite and firstly the good part is the beach pool and multiple restaurants. Other than that you just start complaining after the honeymoon phase of the first 2 days. Our room flooded multiple times when it rained (sliding glass doors just leak through in every room) and the staff were notified immediately and didn’t send someone to clean the mess for multiple hours both times. Writing this review in the room as puddles surround me. Our “butler” hector is a great guy but man they don’t care that this stuff happens to you; all they did was take off our expenses for the trip (1 spa, Marley coffees, any extra purchases) which equaled our to about 450$ which is practically nothing compared to the inclusive room costs. So what would they have done if we didn’t do any of that? No idea because they refuse to refund any inclusive purchases even if someone canceles months in advance btw because we had that happen. Next up the bartenders are rude and poor like crap, I bartended in college and 3/4 full cup of anything is a sin, most of the young bartenders didn’t even know how to make a margarita. Spa is a separated hydroplung room for men and women so my parents didn’t like that experience and mom had paint chips floating in the cold plunge. Overall the room is the worst part, no hot water in my parents room but scolding hot water in my room, no water pressure in the sink in my room but water pressure in my parents sink, tv’s barely work, the rooftop hot tub had paint in it from the obvious repainting that recently happened, and the hot tub leaked out the side onto the rooftop if you drained it. So pretty much if your cool with staying in a mediocre room with okay amenities then your looking at the right place. Go to anywhere else imo, not worth the money.
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Instalaciones y servicios
Más servicios
Zonas comunes
No se puede fumar en ninguna habitación
Políticas del alojamiento
Hora de entrada y de salida
Hora de entrada: a partir de las 15:00
Hora de salida: antes de las 12:00
Políticas sobre admisión de niños
El hotel admite niños.
Es posible que se apliquen cargos adicionales por hospedarte con niños (solo pueden usar las camas disponibles en la habitación). Introduce el número de niños para actualizar el precio.
Cunas y camas extra
Ponte en contacto con el hotel para consultar las políticas sobre cunas y camas extra.
Desayuno
EstiloBufé
| Edad | Cargo |
|---|---|
Niños de 17 años y menos | 341.57 MXN$ por persona |
Adulto | Bufé:682.97 MXN$ por persona |
El precio de los desayunos adicionales no se incluye en el importe total de la reserva, y debe abonarse en el alojamiento.
Mascotas
No se admiten mascotas
Animales de servicio
No se admiten animales de servicio
Pago en el hotel
Descripción del alojamiento
- N.º de habitaciones: 224
In the vicinity of the hotel`s own beach lies the hotel The Fives Beach Hotel & Residences All Senses Inclusive. There is a shuttle between the hotel and the airport (for a fee). The hotel is equipped with a 24h reception, a lobby, Wi-Fi, internet access, a lift, a shop, cash machine, a hairdresser, a jacuzzi as well as parking spaces. In the outdoor area you will find a garden as well as a pool that is open seasonally, where pool towels are available for free. For children there is also a children's pool. Furthermore, outside you can find a sun terrace. Your valuables can be stored in the hotel safe. In addition, the hotel The Fives Beach Hotel & Residences All Senses Inclusive is video-monitored 24h a day. There is also a laundry service available at an additional cost to customers. If necessary, you can contact the medical centre (for a fee). For conventions and other business meetings, the hotel offers a business centre. If you want to explore the holiday region, you can use the car rental service close to the hotel (extra fee). At the hotel reception, tickets are offered for excursions in the area.
Catering As catering services the hotel offers all-inclusive. Breakfast is offered à la carte. Lunch and dinner are served as a set meal. For the meals, there are a restaurant with terrace (Italian dishes) and several bars as well as the pool bar. The drinks menu of the hotel includes water, soft drinks, coffee and tea, beer and wine. Appropriate clothing is required for lunch and dinner.
Sports & Leisure To keep your fitness up on holiday, there is a gym for guests to use. For an fee, you can take advantage of various water sports. If you want to stay on the ball during your holidays, you`ll find a basketball court. During your holiday you can also take part in yoga courses. In addition to a tennis court (hard court) there is also a tennis school. Furthermore, various water sports such as fishing are offered in the area. A sauna (extra fee) awaits you in the hotel`s own spa area. The hotel also offers...