Holiday Inn Express Indianapolis Airport

空港近くという事で予約しました。ここは室内外ともとても清潔で快適に過ごせました。ただ少しだけエアコンの音がうるさくて起きてしまいました。シャワーの水圧もお湯もスムーズです。

環境很不錯

We weren't here long. We stayed the night before an early flight the next morning. Great hotel. Rooms were clean, bed and pillows were great, quiet out of the way but easy to get to. Pet friendly which is a plus for us. Lots to eat close, 5 minutes to the airport. will for sure stay again.

Ramon was amazing with his services! He definitely made sure we always had what we needed. He made us feel like family. The rooms and restrooms were very clean. Always kept everything stocked up for our meeting room. Very pleasant person to have as our guest relations.

I left my Cpap in the room and went back to get it after I checked out and they said it was never found. The manger said she would check and call me back later in the day. Two days hav e went by and I’ve called both days and she ignores me now and never calls back . The hotel is shady and not trustworthy and my team will never stay here again.

I love this hotel. I’ve been coming here for 2 years, visiting every month. Not once have I had a dirty room. The beds are enough to put you to sleep because they’re so comfy. I’m a runner and knowing I always have a hot bath to get into is nice. The rooms are up-to-date and there’s never been an issue with the Wi-Fi or the TVs. There’s never been an issue with the heating/AC either. The breakfast is always made on time and always up to par. I never leave hungry. The staff are always friendly and willing to do almost every accommodation you may ask. They know the area well and are willing to suggest the place to eat or visit. Let’s not talk about them trying to find you the best deal on rates. When it’s summer time, the pool is clean and there’s never too many people to where I can’t relax. The Hilton has a lot to offer but this hotel is reasonable in price and it’s always a pleasant stay.

My group chooses this hotel year after year we are never disappointed. It is only 2 exits from IND Indianapolis Airport and they just renovated, so the entire place is brand new. We go to Honduras to provide dental care for the people there and upon check in,we were greeted with custom welcome signs, flags,and photos as well as a drink and snack reception in the meeting room just for us! Also,our flight was delayed 5 hours on our return trip and they were able to get rooms for us last minute so we could all rest! Amazing and thank you!

When you stay at this hotel, be mindful of the documents you sign during check-in, because you are agreeing with their policy of charging however much they want for your stay. Even if the amount is listed on the form, they can and will change it even several days after check-out. You will be accused of damaging property even though their is no proof of them seeing you damage it on camera, you get accused just because you are the last customer to leave the room, and staff is totally blameless. I highly recommend that you take photos of the entire room contents with a time stamp to have proof you left without damaging anything. They will charge you an inflated amount for a used item to replace it with a new item with no receipt or serial number to show what the damaged item's value would be. Charges are made in house so the Corporate customer service cannot help even though I sent them 4 letters to help pursuade management that they need proof they actually witnessed us damaging property, a revised receipt unsigned by us was sent to our credit card issuer, a claim that management reached out to us when they found damage, which is not true, we contacted them 6 days after discovering the extra charge and management wouldn't speak to us for several days after the first contact, and then claimed we were rude and yelled at her but who wouldn't be after being charged 700.00 for a used tv that we did not damage? This is not how we expected to be treated as Silver Elite Reward Members of IHG and have stayed at this hotel many, many times for Indianapolis Colts football games which we have been season ticket holders for 20 years. There are numerous hotels at the location we could have chosen but always preferred this hotel. Management had the nerve to tell us we could stay the next booked date about a month later like they were doing us a favor!! I have sent emails to the owners group of this hotel and have not even received a response from them after contacting them over 2 weeks ago. It is just devastating as a loyal customer to be treated this way and to be made to pay 700.00 for damage we did not commit. We are senior citizens that were trying to enjoy a weekend in Indianapolis attending a Colts game, and this will be a bad nightmare that I don't think we will ever get over, unless of course our second attempt to dispute the charge is successful. This hotel will lose way more in hotel stays by us than charging for a used tv with no visual proof of us damaging it. There has to be more to this than what the management has provided to us, but I guess we will never know with this particular management on staff.

I don't normally stay at Holiday inn but decided to try based on TripAdvisor reviews. The check-in was easy and the room was large and very comfortable. I would recommend staying off the 3rd floor if noise bothers you. Planes landing at the nearby airport can be annoying. I turned the fan on to run continuously and eliminated most of the noise. If you are staying for more than one day, they do not service the room, which is the popular thing to do nowadays. Should notify of that at check-in if that is your policy. The breakfast area was very good and Carmen made that experience very pleasant. She worked non-stop and should be commended. Overall and good experience and I would not hesitate to stay here again.