The Industrialist Hotel, Pittsburgh, Autograph Collection

位置非常棒，周圍餐廳很多，去景點也近。停車也方便，酒店對面就是停車場，self- parking停了一個晚上收了12美金。大堂在2樓，酒店房間裝修很精美，設施很好。很滿意👍

Really great hotel in the middle of the city. The staff were really helpful and friendly. Room was confirmable and I enjoyed the moody decor. The bar was great and had an upbeat vibe both nights of my stay. Just about any attraction was a quick walk or short Uber ride away. This will be my home base next time I am back in the city.

I've stayed here more than a dozen times, and this hotel has a lot going for it: friendly staff, great location, cool building, nice gym and amenities, it's absolutely failed in one area each and every single time: housekeeping. Whoever is in charge of the housekeeping here needs to be replaced. The biggest problem is them just ignoring you. I've gone out for the whole day, just to come back to an untouched room - there's even times where I've asked, even begged at times, for them to clean my room, only to come back to dirty towels on the floor and an unmade bed every time. They simply refuse to do to it, despite promising me to my face that they would. I don't think I've ever come back to my room and it was made up. It's almost like housekeeping here is completely non-existent. Here are some more housekeeping failures: - I've checked into a room before, only to find a bunch of dirty towels from the previous guest hanging on the back of the door and on the bathroom floor. - The supplied body wash and shampoo is almost always empty. - I asked for an extra blanket, only for housekeeping to tell me: no, they don't do that. - I've asked for my towels to be refreshed while out, only to come back to a pile of new towels on the floor inside my room. - The bathroom showers are not thoroughly cleaned, and a lot of times, pretty gross. - They never refill the coffee or the cups. (I'm not kidding, I bring my own cup and pods now). A hotel charging upwards of $500 a night should not have these issues. For that, I expect my bed made and new towels daily. Is that too much to ask for? At the Industrialist, it absolutely seems to be. Whoever is in charge of housekeeping sucks big time. I'm sure they'll post the usual: thank you for bringing this to our attention. We'll do better. But I can promise you they won't. I've been told that by the hotel in person, many times, only to have them fail the very same day. Also, just want to point out, as much as I despise the lack of housekeeping here, the attached bar, staff, and location make me put up with it. They do great, but their housekeeping is horrible.

Cancelled me less then 24 hrs in advance...just an email and no cell call. Did nothing to assist me find another place. Marriott Bonvoy also did nothing and I had to contact them twice to get an actual response that was blah blah blah...they said they helped. I expect more from Marriott

We loved this hotel! The views from the room were great. We looked over the river and Station Square. The rooms were modern and comfortable. The staff was friendly and helpful. And we loved the location. We could walk anywhere. Don’t miss the bar and food at the Rebel!