Hoteles AC Hotels by Marriott en Pittsburgh

This is a relatively new Marriott in downtown Pittsburgh. The location is great and the aesthetic is as to be expected for an AC. Convenient to most necessities by foot including coffee, dining, and various waterfront and general amenities. Parking is available across the street, however it was unclear at check in whether there was underground parking so that’s what I aimed for first. As such, there was a bit of a traffic jam at the hotel entrance and no staff there to manage it. Cars behind cars blocking in the cars that got there first. A reception for the hotel on the ground floor had a desk but no human. Took a trip to the lobby and waited untended for a good 15 minutes while one of the front desk staff was arranging furniture for what looked like a next day meeting (it was 9 pm). Despite repeatedly looking over while I waited, he actually didn’t come over until a fourth person got in line. He checked me in and let me know that parking was across the street. It was pretty dark and even with decent (not great) parking lot lighting - I will be honest - I was not comfortable alone. I got into the hotel and headed for my room. I always take a cursory look first. My first room was facing a brick building in an alley. There was a dirty rag of some sort on one nightstand table and spilled coffee on the other. I called to mention it and got a relatively curt response that if I wanted a new room I needed to come up. I was then waited on by a different desk attendant and she changed my room. My second room had a toilet that runs. I did get it to stop but it surprised me to be changing rooms due to hygiene and tinkering with toilets. I heard train noise at one point - but only once and it didn’t ultimately interfere with my sleep. Overall the rating is reflective of the experience as much as the environment. I expect quiet. I never expect hygiene issues. The hotel is generally very nice. They appeared to be skeleton crew and I’m sure that played a role in all of the above. I might stay there on a Saturday night if I really wanted to be in this location but I don’t see myself volunteering to stay on a business night again. Definitely don’t see myself hosting a meeting there for overnight guests unless or until I have a better outcome. Not sure yet about this one.