Grand Sunset Hotel Phuket

После первой ночи, продлили отель еще на ночь. Дали другой номер. Он был немного хуже, черные пятна в ванне больше, чая нет, в ванне мошки

Рецепшн на уровне забегаловки. Разбили стакан. Шума было до вызова полиции. Смех да и только . Зарабатывают 200 бат за стакан. А в номере не повернуться))

別來，旁邊的便宜也差不多

We needed a hotel on out last night moving towards the airport. Why not try Karon beach!? Mistake. This 4-star hotel feels self-rated. Check-in requires a 3,000 baht cash deposit, non-negotiable. When we suggested holding a credit card instead, the manager became aggressive but later admitted he’s frustrated with “criminals and Russians,” who dominate Karon. Many guests lose their deposit to the “towel scam,” so photograph everything before checkout. While the location and rooftop pool are positives, the hotel is worn-down, dirty (moldy shower, chipped furniture, dirt under beds), and poorly maintained. The area is overrun with Russian restaurants, massage parlors, and laundromats, giving it a tired vibe. In short: Avoid. It’s cheap for a reason.

The location of the hotel in Karon is why we chose this hotel. It is very close to the beach and down a quiet street but those are really the best points about this hotel. When we arrived at hotel and checking in, we were presented with a list of items if they were broken during our stay or went missing, this was the cost of them. Then we were told we had to pay a deposit of 3000 baht in cash!!! There was no option of putting this on a card. This left us with a bad taste in our mouth from the moment we checked in. The room itself was clean and tidy but you were so scared to touch or do anything just in case it was accidentally broken which can be hard when you have kids. The breakfast was incredibly poor and lacked any choice. There was no one cooking fresh egg choices like there is most hotels in Thailand’s hotels. The low point though was on our last night where my son and partner got trapped in the lift for about 15mins. The alarm wasn’t working and luckily I heard my partner yelling for help so I raced downstairs to get help. The man on the front desk had his music on so loud that he hadn’t heard anything and there really no rush to get it sorted. Luckily my partner managed to open the door of the lift but there was no apology or concern afterwards. When checking out we were so worried that we wouldn’t get our deposit back even though we knew nothing was broken or missing. And luckily we did but it’s not a nice feeling or to feel on edge while you are supposedly trying to relax.

I wish I read the reviews before coming. I have been absolutely scammed by the ‘towel and deposit’ game the manager plays here. (I’ve seen many posts about this now) We checked out today- manager called housekeeping to check our 2 bedroom suite. Cleaner comes down with two towels and says they are dirty and garbage. How do you know until you wash them? They were not stained. We have two young kids and they watched the manger yell at us and refusing to give us back our deposit. He even threatened to call the police on us. It was horribly embarrassing. We ended up paying because we didn’t want our children exposed to such harsh behaviour by the manager. Now I know why this place is priced so cheaply and the place is literally empty. Shady business. Please book somewhere else- anywhere! When I suggested I was going to write a bad review- he said ‘I don’t care’ and blankly stared at me for well over a minute as a form of intimidation. Don’t book here!!!