Palmetto Park Hotel & Residence

Disfruté de mi estadía aquí, personal de conserjería realmente bueno y muy atento.

El lugar estaba impecable. Mi estadía fue muy cómoda.

Wonderful experience. Did not regret the booking! The only issues were: the room didn’t have the “no disturb” label therefore I did not get my room cleaned for 3 whole days. There have also been days when the hotel was out of water bottles and could not offer anything in return or compensation. The advantages: very quiet, everything in the rooms seems very new and even untouched. Saw a few scratches on the stove, but that’s it! The stuff is quite helpful and the serenity is worth paying for this hotel!

Warning: Theft! I stayed at this hotel from April 7–18 and left my valuables and money in the safe, but I didn’t lock it. In the evening, I discovered that $400 was missing. The first thing I did was go to the front desk, where they told me I should have locked the safe ("brilliant" logic—by that reasoning, I should also put my laptop, phone, accessories, and designer belongings in there? In that case, the safe should be the size of a wardrobe!). The staff made half-hearted attempts to resolve the situation, checking the cameras and conducting an "investigation" within their team—which, unsurprisingly, led to no results. I’m very grateful to Trip.com for their support throughout all the negotiations and for their exceptional loyalty. I strongly do not recommend this place for a stay. Our room had no bathrobes, towels were rarely changed, and the same went for the water.

Great newly renovated room with AC in every room and good kitchen. Nice rooftop pool. Only downside - pretty far from the beach (approx. 20 minutes by foot).

A nice place to stay, the area is super quiet, the pool and the apartment are clean and beautiful. The view from the pool is fantastic. The only drawback is that there’s no store nearby, you can’t buy water or snacks right there, it takes around 5-7min walk to the neatest convenient store.