Lee valoraciones de usuarios sobre hoteles en Phu Quoc

Mercury Phu Quoc Resort & Villas
4.3/545 Comentarios
Everything was perfect while we stayed. We ended up staying in the Executive Villa beachfront with a private pool. The rooms are enormous, the beds are extremely comfortable and the mosquito net works perfectly. This is possibly the best resort (with beach and private pool option) I have ever stayed in and will definitely only be staying in this resort when I return for another vacation to Phu Quoc. For the complete breakdown of our experience: Rooms: The rooms are insulated perfectly and are sprayed by a pest control company regularly. We did not even see a single ant in the room in our 9 days stay. The bedding and pillows are so comfortable you don't want to wake up in the morning. The only thing forcing you out of bed is the the crystal clear beach waters and the breakfast cut off time. Please Note that you are provided with 2 complimentary bottles of water daily. but you will be charged for for the 2 small bottles in the bathroom and 2 big ones if you consume them daily. We only ended up paying around 5 USD total for the addition bottles we consumed daily after 9 days which is nothing to really nothing to complain about. Staff: Every single person we dealt with were beyond kind, helpful and amazing. THE KEY PERSON who made our stay so comfortable and one to remember is Mr. Sean Maher (Guest Relations Manager). This gentleman checked on us everyday to see if everything is fine and took time from his busy day to chat with us and give us tips and recommendations on what we can do on the island. Dealing with someone like Mr. Sean is 80% the reason guests would decide to come back to the resort. Outstanding service. All the reception area staff were always so helpful and kind and always smiling. The names that come to mind as we dealt with them on many occations is Tam & Lam from reception. Also Katrina was always there with a smile before we left in the morning and when we came back at night. Food: We only tried dinner twice and it was very very good and excellent prices. Breakfast had a lot of variety. Omelet bar was our fave. Spa: You cannot miss the Spa. Its extremely affordable at around 18 USD for an Aroma Message. Hands down the best massage I have ever received ever. Ask for Lan, Lai & Loi. We tried them three and they were amazing. Also try the Hot Stone (Volcanic) 90 minute massage which is for 30 USD and the best way to end you holiday.
Sheraton Phu Quoc Long Beach Resort
4.6/5169 Comentarios
I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management
Haya Sea View Hotel Phu Quoc
4.1/540 Comentarios
decent, peaceful and calm place to stay. would have been nice if it included beach access but overall its nice. also offers bike rental.
The Palmy Phu Quoc Resort & Spa
3.3/545 Comentarios
El hotel es difícil de encontrar porque es una carretera a través de la horca y la reconstrucción. No es un buen lugar para caminar después de la cena en la calle principal, después de la oscuridad. Dice cuatro estrellas, pero esto no es realidad! El bar en la foto no existe, el gimnasio tiene unos pocos, las viejas máquinas con ropa, la mesa de piscina y el juego de fútbol eran ropa, la conexión a Wi-Fi mal y nuestras tarjetas clave funcionaron una vez, entonces tuvimos que volver a la recepción para que se activaran de nuevo. La peor cosa fue el ruido. Cuando estuvimos en la habitación, oímos lo que dijeron en las habitaciones a la puerta. La mañana, me desperté a las 5:15 por un alarma en otra habitación en el piso. El hotel está situado en la playa, pero ahora hay lugares para tomar un baño o tomar un baño. Hay que caminar a los hoteles cerca y pagar por una cama de sol allí. Nadie que trabaje allí puede hablar inglés, por lo que usaba Google traducir en el teléfono. La única cosa positiva fue el balcón con vistas al mar ...
Regent Phu Quoc
4.8/5141 Comentarios
This is the best hotel in South East Asia. If you are looking for a resort hotel to spend quality time with your partner, just book Regent. you will not regret it. firstly, the room. the room is superbly designed. Modern and chic. The semi enclosed balcony gives you space to chill out and enjoy the sea breeze. Mini bar and snack drawers are fully stocked, entirely complimentary and restock every day, so that you can enjoy the moments without the hassle of racking up hotel bills. secondly, the service is simply outstanding. they will bring you drinks whenever you sit at the pool or beach lounge chairs. every single staff from the gardeners to the waitress, cleaners will greet you. the regent experience team is so professional, we forgot our t shirt at the room and they promptly courier it us at our next destination at HCM. Thirdly, the breakfast is devine. The spread and set up is the best I have ever seen. Trust me, you will eat many rounds at breakfast.
Amarin Resort & Spa Phu Quoc
4.5/595 Comentarios
Amarin is a 4 stars hotel, just been renovated recently. It has a swimming pool next to the Truong Beach (Long Beach), surrounded by coconut trees. Sea view room is nice, clean with various amenities, slippers, normal bathrobes, special-tropical bathrobes (for sleeping and go swimming!), shopping platic bag, umbrella... we spent balcony for late night drinks and listen to the sound of the sea. The staffs of Amarin are nice, useful and very friendly. They make our trip and staying more enjoyable! Food and drink are okie. We love buffet breakfast with many kind of tropical juice and fruits. The hotel is not very far from Phu Quoc night market, local shopping centers (travel by Vin bus, taxi or renting a motorcycle...). In the morning, we ran along the beach (1km or more) in front of the hotel; in the afternoon we have had dinner in the restaurant (in order to see the sunset).  We will come back Amarin again! One more thing: If I were the owner, I will make the sunset bar and the private beach more beautiful: move the very big  wooden chairs at the lobby to a suitable place!!

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Información útil

Número de hoteles364
Número de valoraciones11,640
Precio más alto47,992 MXN$
Precio más bajo279 MXN$
Precio medio (entre semana)2,799 MXN$
Precio medio (fines de semana)2,813 MXN$