Marriott's Canyon Villas

First time in Phoenix and prefer Marriott properties – This was my first time staying at a Marriott Vacation Club and turned out to be very nice and convenient. I used this location as a ‘meeting point’ as I took two excursions that offered ‘pick-up’ at this location as I did not rent a car. Worked out great! Even though it was 108-115 degree’s; I was able to hail an Uber to take me a mile to Desert Ridge Shopping Center that has a huge selection of restaurants and shopping if needed. The property does have breakfast and lunch service (NO Room service) and daily specials. If you are a Marriott member; there is a JW Marriot around a 7–8-minute walk you can go to and use their amenities and restaurants if you want. This property is more family-oriented and very pleased with the staff and cleanness of the grounds. Enjoy your stay here.

Not worth it- basically a Hampton Inn. No shuttle to the JW Marriott. We were told it was a short walk. Also told we could use the JW Marriott pools, but we couldn’t . It was blacked out for two of our 4 day stay. Wish we would have stayed home.

We are staying in the small lock-off. It's nothing like I expected. I can not list the problems with the room and amenities. We have visited other resorts and stayed in the small lock-off side. I would never recommend this resort. On the positive side, the staff was terrific. The sushi-making class was fun. The instructor was very informative. I cannot wait to leave, never to return.

Located on the outskirts of Phoenix canyons and close to the JW Marriott across the road. The units have 3 levels, we were on the second floor, but as the units have carpets rather than tile floors you don’t hear any noise from above or below. The villas are large, we had a one bed which consisted of a bedroom and attached bathroom with a large tub and sink area, adjacent is a toilet , second sink and shower. The shower has shampoo, conditioner and gel and the sink has soap. The kitchen is well apportioned with all you might need for a holiday trip and to do some basic heating up or cooking of a meal. There are dryers and washing machines too. Washing up liquid, dishwasher tablets and washing powder are provided. The website shows the exact layout if needed so I won’t repeat it all here. Note there is zero housekeeping service which I think is poor. Not once did we have a bed made, towel change or bin emptied. Staying six nights I think this is not good. At our home resort we get daily housekeeping included. The outside of the units are a little utilitarian in appearance but all tidy and well kept. The pool area is good and has plenty of sunbeds to use at anytime of day. The towels are provided at the pool via a vending machine accessed by your room key. As well as a pool there are jacuzzi pools which well very warm. A pool bar is by the main pool which has the usual fare and also is open for breakfast Friday to Monday. There is a large amount of covered parking and some additional uncovered, we never had an issue getting a space somewhere. As always with Marriott every one of the staff members were great, helpful and polite and always happy to help. The marketplace at the resort is very small, so apart from some very basic items it is best to shop at the main shopping centre. The pool area and resort is clean and staff are always about tidying up and cleaning. Overall a lovely resort and a great place to visit the area of Phoenix, Scottsdale and the surrounding area.

We had earlier requested 2800 building on a high floowith a pool view. We have owned 2 units at Canyon Villa for 24 years. We were given a unit at the end of 2700 overlooking sand traps. It was more or less take it or leave it. The room was one freebie that we had years back for attending the sales pitch. We could not not believe the service. Used to recommend this place to people but no more. The manager, who was the rude one, came out and presented worse options for the next day. Finally frustrated, we left the desk and will be moved to lower floor In the same building. We come here twice a year and have been treated really well by Dominic. I could say more but the disappointment ruined our week’s vacation.

This is not a safe location. My sister and her family’s room was broken into and several hundred dollars stolen. We believe It was most likely done by maintenance workers. And Marriott has not taken any steps to make things whole even after notifying them and its local security team. We have been to this location 15 or more times. This will most likely be our last trip the this location.