Usuario invitado
10 de noviembre de 2024
These scamers are not to be trusted in any circumstances. They should be delisted from all serious booking agregators. The story: We are a group of friends planning a 1 month holiday (December-January) in Thailand. We booked our accomodations in June. We are travelling all over the country so, in order to avoid any surprises, we booked in advance. All our reservations were booked and payed through Agoda. We booked 5 rooms at Phi Phi Top View Resort for 4 nights, for New Years Eve. The booking was from 30 December-3rd of January. At the begining of November (5 months after the booking), 2 of us (2 rooms) received a message (inside Agoda app) from the property saying that they have to cancel our 2 reservations (from a total of 5) beacause they will renovate the property (on New Year's Eve!!!!!). Try to find something available on such a small island like Phi Phi, 2 months in advance of The New Year's Eve. Agoda said they couldn't help (beacuse "the hotel decided to cancel our booking for renovations" and thay coudn't find anything available on the island (of course they couldn't, all properties are triple the price, just before the winter holiday, if there are any available). Conclusion: the hotel decided to re-sell the rooms at higher prices with no shame/remorse and they ruined our New Year's Eve stay. Agoda didn't do anything to to help , also. So avoid Phi Phi Top View Resort if you don't want surprises on your Phi Phi holidays.
Traducir