Hotel Astor

Al mio arrivo mi è stata assegnata una camera non in ordine. Dopo aver segnalato il problema, mi è stata data una nuova stanza, pulita, ordinata e profumata. Purtroppo, però, nella nuova camera non funzionava l'acqua calda per la doccia. Fortunatamente si è trattato di un soggiorno di una sola notte. Consiglio: verificare la funzionalità delle camere prima di essere assegnate.

A number of years since we had stayed here and there have been many changes and not for the better. Yes the room are very clean and the towels sweet smelling but the bathrooms and rooms are very dated. The entrance to the hotel has many people just hanging around and you don’t feel safe. Obviously new ownership and new staff and none of them have the necessary friendliness and welcoming attitude. One or two of them try but you never feel comfortable. You are expected to leave the key at the desk if you go out and this just increases the unpleasant interaction. The building is very noisy and you can clearly hear those in neighbouring rooms. The noise level is probably increased by the fact that parts of the building have permanent tenants/guests. Didn’t have the €5 breakfast as it looked very sad. Wifi is poor and keeps dropping off. We arrived early and were allowed to leave luggage which is helpful but it wasn’t put in a secure area. To set the tone a guest walked out as we were at the front desk at 9am. He had no luggage and collected his receipt and left. He was followed minutes later by his ‘friend’ and she too had no luggage. Say no more. Location is good by the station but we wouldn’t stay there again.

Albergo centrale, un po’ datato, ma confortevole. Infissi di buona qualità, zero rumore dalla città. Ho dormito bene Personale di accoglienza gentile e molto molto accogliente Al mattino è possibile fare colazione in albergo, oppure prendere solo un buon caffè per iniziare bene la giornata.