The Yacht Inn

Really friendly place to stay with lovely food and ales. Only issue was the shower was quite feeble. Enjoyed our visit thoroughly. Great location. Great breakfast with choice of continental and/or cooked breakfast. Dinner was lovely and affordable. Close to geothermal pool and great old seaside pubs.

Booked for Afternoon Tea as a birthday treat for my friend. The Yacht Inn is a traditional pub on the seafront with pay parking directly outside. Its a great location for the Lido and a few minutes walk to beautiful Morrab gardens and Penlee Park. Afternoon tea was perfect staff were lovely, sandwiches tasty and great selection of cakes. The pate and toast were an excellent addition. My friend really enjoyed her treat, and said what a nice afternoon she had had. Thank you 😊

When we checked in, the woman on reception asked if we'd like help with our bags which luckily I accepted after at first refusing. She took us into a room saying they had given us a bigger room and it would be quieter 'as we have council people in, and they can be noisy'. I said the view wasn't the one I had booked - which I remembered as I wanted that room so my husband could enjoy the view even though he can't walk far. So she took us to the right room, actually further along the (short) corridor with a very much better view. Not sure what that was all about. We read the room information provided and it said if we needed the heating on just ask, so I went down to reception and did that, a different staff member there put it on and said it would be on all night. We went down to eat at 6 pm, a very chatty barman. Entertaining and friendly. The menu was different to the one provided in the room (which was also different to the one on the website...) Eventually we ordered something. OK but not good, and not very hot. We went up to relax and watch TV, the heat was off but we thought it would come back on, by the time we realised it hadn't I didn't feel like going downstairs again so we put the bath towels on the bed (lovely big ones luckily - one of the few pluses), and were warm enough, though very cold when we got up in the morning. There wasn't much noise, just the doors shutting, and there was no way of shutting them quietly as they were Yale locks. Plus the people on either side were coughing rather a lot. After a not very good sleep we went down for breakfast at 8 am ( the room info said 7.30-9) to find everything locked up and dark. I knocked on the door in case there was someone in the kitchen but no answer. So my husband had to struggle back up the stairs which he had found very difficult already. I phoned the hotel number and got an answerphone. After several trips up and down the stairs I eventually found the same chef from the night before on duty, he said he had been told the first breakfast was booked for 9 am - and we should have been asked what time we wanted. The breakfast was adequate but again not hot enough, not helped by cold plates. When we went down to check out there was no one on reception. The only pluses were the big towels already mentioned, and the comfortable bed. I had filled out the feedback card provided and left that with our key at reception. On our return home there was an email from their booking system (which didn't work, I had to phone to complete our booking) - saying they hoped we enjoyed our stay and please leave a review. I emailed the hotel direct to ask if they would like to address our concerns privately before I shared a public review - but no response, so here it is. They say in the information that they are a pub, and an old building, but many of our issues could be put right with better service and some thought - without costing any money.