Usuario invitado
22 de junio de 2024
Pros- First off, I will have to say that the unit we were in was one of the best, cleanest, and well decorated condos we have ever stayed in. All of the furniture was very comfortable and it had all of the necessary amenities. Also, the complex itself was clean and well-maintained. Cons- The complex has only two elevators. While we were there, one elevator was down for nearly 2 days. From what everyone was saying, it was pretty much for cosmetic reasons. If it was for necessary maintenance for the safety of the occupants, that is absolutely one thing, but if it was for cosmetic reasons, that is something that should have waited until off-season. The lobby is small where the elevators are and it was a long wait when people were coming in from the beach and people checking in with all of their luggage. Again, something that could have waited when there weren’t so many people there. Beach chair service- This is where we were most disappointed. If you are like us and bring your own chairs, this place is not for you! The beach chair service sets up close to the water, with barely enough room for someone with a couple of chairs to set up close to the water as well. I noticed one morning that instead of setting up the rental chairs underneath their umbrellas, they set up the rental chairs in front of the umbrellas, so as to eliminate anyone with their personal chairs to set up near the water. The condos on either side set up pretty close as well, but not as close as they did at Palacio. We walked down the beach one day towards Johnson Beach and noticed that the condos down that way did not set up in such a manner. They set their rental chairs a good distance back from the water. Out of curiosity, I asked the attendant at Palacio why they set up the way they did and he said it was not his company, Excel, but it was Palacio that wants them to set up that way. He said they want the rented chairs to be the first line of chairs. We have never stayed in a condo that did this. People pay too much money in rent to have to go down there to rent chairs on top of that just to get close to the water. We have always brought our own chairs. Some condos do include rental chairs in their price, as our unit did last year at Windemere, but we chose not to accept and use our own. They did set theirs up farther back than did Palacio. Unfortunately, this is a deal breaker for us and we will not be back. It’s a shame because the unit itself was great! I do not want to stay at a condo complex that has the mentality that if you want to get close to the water, you have to pay for it. There was a spot to the left of the rental chairs, albeit not a big space, where people with their own stuff could set up and it was such that everyone was piling in that area. At least there was space available for people who could not/would not pay the price for chairs. You could also set up your own stuff between their rows of rental chairs, but that’s how they designed it, you don’t pay, yo
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