Usuario invitado
27 de junio de 2024
Such a painful experience... we walked in after 11.5 hrs of journey but inspite of informing them the food preference on phone, no preparations have been done..room floors are so slippery that kids oftenly fell down.. food was the worst ( dal was more like lentil soup) service was pathetic took them more than 45 min just to serve a single portion of naan and staff was unprofessional and not at all supportive, especially the Sam & Vishnu who were rude beyond belief, on duty manager Urisha, was more interested in giving excuses than to try to solve any problem, they don't even have ice cubes , the lights in the room are not able to turn off without some finiky manuers, and their creative solution to that was to suggest to turn off the main switch ( leaving you without the ability to charge our devices and to go outside the room every time you need a litle light in night, like visiting the bathroom), without even bothering to check for issues, the wifi doesn't work beyond the reception & restaurant area, cats and other pests are rampant.
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