Hôtel Ibis Pau Centre

Hôtel bien placé. Bon accueil . Propre Climatisation brutante

Después de una encantadora bienvenida por parte del personal, nos sentimos cómodos en este hotel. Lamentablemente pasamos una noche terrible debido al olor a desinfectante o control de plagas en la ropa de cama o... colchones... Irrespirables. Después de informarlo en recepción esperaba explicaciones. Nada, seguí por correo electrónico solicitando un reembolso, ¡todavía estoy esperando una respuesta! muy decepcionado...

Hotel muy cerca del centro histórico de la ciudad, se puede llegar a pie en pocos minutos, el aparcamiento es relativamente fácil. Personal amable y servicial, desayuno bueno y rico de calidad. Y ahí es donde terminan las buenas noticias. La habitación es muy pequeña, con el lavabo prácticamente pegado a la cama. Ausencia de toallas para la cara y, sobre todo, limpieza extremadamente deficiente. En general no es un hotel de 3 estrellas.

This hotel is well situated for visiting Pau and has good parking. However the rooms are much smaller than the usual Ibis rooms so I wouldn’t want to stay for more than one night. The sink is in the room as the bathroom is so small. That said the room was spotlessly clean and the bed comfortable. Breakfast was good, though the staff seemed overstretched so the buffet wasn’t replenished regularly.

I couldn’t stay as the dirty filthy tiny garage want big enough for my car. Access for disabled from the car park is also very difficult. The alternative parking offered was unacceptable to me due to my disability and it’s lack of security. A disaster.

This hotel was great and we’d have no hesitation in staying again. Great location in the centre of this beautiful town, in a quiet side street. The chap on reception was really good and offered us a welcome drink as soon as we arrived. The first room we were offered was on the second floor and as soon as we opened the door we were bowled over by the smell of smoke. Although it was a non-smoking room, someone had clearly been smoking like a chimney in there. We went back down to reception and although the hotel was full, the receptionist was able to find us an accessible room on the third floor (319). We were delighted as we saw immediately that the third floor had been renovated. The second floor was still Ibis from the early 2000s. Our room was lovely, spacious and modern. Nice wooden floors and even a heated towel rack! It was quite quiet overnight although we discovered in the morning that the cleaner’s cupboard was right next door so there was a bit of rattling. The biggest problem with this room (and this is why I’m not giving five out of five) was that we discovered that there was no door on the bathroom and toilet. It would not have been a problem if there were just one person in the room but if there are two of you, it’s rather embarrassing. Also, as there are two small windows in there - which is great for ventilation - the light streamed in in the morning. Please, Ibis, just pop a sliding door on! We peeked into other rooms on our way out and it seemed they all had bathroom doors so it’s unlikely to be a problem for anyone else. Enjoy your stay here… I’m sure you will!