Usuario invitado
19 de mayo de 2025
Very disappointing – not a real 5-star experience
I had high expectations for this hotel, especially since it advertises itself as a 5-star property. Unfortunately, the experience fell far short. Many of the amenities listed on the website were unavailable: the rooftop hall was closed, the pool area was also shut down, and the swimming pool had very limited opening hours – none of which matched what was promised online.
The rooms were also quite underwhelming and did not reflect the photos shown on the website. Overall, the hotel failed to deliver the quality and comfort one would expect from a 5-star establishment.
The only positive aspect was the staff. The employees were friendly and helpful, but I believe this is more a reflection of the local culture, where people are naturally kind and welcoming, rather than the hotel’s service quality.
I would not recommend this hotel. It was disappointing and definitely not worth
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