The Whisper Hotel

The hotel’s location is acceptable, and the facilities are fair, but the biggest issue was with the staff behavior, which was the worst part of my stay. The breakfast was extremely poor. They clearly serve leftover food from previous days, especially on the third day when I noticed the same food being presented again. During breakfast, the staff spoke in Thai, so I used Google Translate to understand what they were saying. I personally heard them mocking the guests, commenting on who eats and drinks, and how much. This is completely unprofessional, especially considering that I am paying for both the room and the breakfast. The room was cleaned daily, but the bed sheets were never changed. They provided old, torn, and dirty towels. Upon checkout, I was told that some towels were damaged or dirty and that I had to pay for them—even though they were provided to me in that condition. Most of the staff cannot speak English, not even at the reception. Shockingly, I saw restaurant staff being moved to the front desk to handle guest check-ins. How can a hotel assign non-English-speaking staff to such a crucial position? Honestly, I do not recommend this hotel to anyone. It was a very unpleasant experience, and I would not stay here again.

Great room but could have been cleaner. Had to request a new blanket ( first one smelled’sweaty’) . Mold starting in shower, dust in cubbyholes for towels. Shiny tiles show every drop, there were lots! Room itself was large, bed comfortable, lots of spots for luggage up off the floor, nice deck with table and two chairs. Large shower, lots of hot water. Pool was nice, loungers nice but area could have been cleaner. Well used, staff appearance could have encouraged drink purchases.  Downsides- new build going up in entrance side. Piledriving or excavating all day. One night key card didn’t work. Front desk sent us back up to 7th floor four times before they sent up staff who tried an additional two before calling maintenance to change the battery. I totally understand batteries die but felt like staff thought we were stupid.  Hallways were horribly hot. If windows were opened as soon as sun left they could create a cross breeze easily.

Stayed here third time. Nice place clean staff very helpful.

The hotel has an unacceptable smell. They use mosquito repellent to clean every room. We might die or suffocate from this smell. I don't prefer it.

The hotel is conveniently located near to the beach and also to the shopping malls. Breakfast is ok although same menu every day and with limited vegetarian options. Would have been nice to have some vegetarian food as well. Other than that the rooms are big and cleanly maintained. Bathroom also was big and spacious. Would recommend for the budget.

Excellent stay and wonderful place for solo travelers , highly recommend.