Holiday Inn Pattaya

Una cosa que me hubiera gustado que el hotel tuviera en cuenta es que proporcionaran una alfombrilla antideslizante para la ducha, porque estaba resbaladiza cuando entré y me caí y me golpeé la cabeza. Informé del incidente a un miembro del personal del servicio de habitaciones y más tarde me proporcionaron una alfombrilla antideslizante, pero no me hicieron ningún seguimiento ni se preocuparon por teléfono por cómo estaba, así que, en mi opinión, fue un poco… frío. Por suerte, soy un chico joven, así que no fue tan malo, pero si esto le hubiera sucedido a un viajero mayor que viaja solo, las consecuencias podrían ser desastrosas. En general, todo es fantástico, recomendaría alojarse aquí.

I had a very good stay at Holiday Inn Pattaya. The room was clean and comfortable, the location was convenient, and the hotel’s restaurants were excellent. Breakfast offered a wide selection of tasty options, and the infinity swimming pools were a highlight very relaxing with a great view. The rooftop bar and the pool bar were also excellent, offering a great atmosphere and drinks. The staff were friendly, which is something I consistently experience throughout Thailand and always appreciate. However, there were a few points that could be improved. First, the hotel charged a 2,000 THB deposit, even though the website (trip.com) mentioned only 1,000 THB not a major issue, but it would be better to match the stated policy. Second, the bell staff did not offer assistance with my bags during check-in or check-out, even though I had a backpack and handbag. While I can carry them myself, I believe it’s part of the service to offer help so the guest can choose, am I right? 🤔. Anyways, Lastly, there was an occasional sewage smell in the bathroom, which I understand is quite common in Pattaya even at 4- and 5-star hotels. The staff tried to resolve it promptly, but it did return, I guess it’s a normal thing in Pattaya. Overall, a very good experience and I would recommend this hotel for couples, families with kids, and leisure travelers.

The hotel is at a great location just in front of the beach. Hotel has good food options and a big kids play area. Good stay with family.