Hotel Villa Paradiso

Prices are fair, but ants 🐜 crawling all over the beedroom floor, lots of stuff that doesn’t work (TV, toilet, shower etc)…. It’s simply not good enough. If it hadn’t been for the perfect pool area and the brilliant location on a hillside providing a breeze during the heatwave, grades had been one further down. Displaying four stars is one and a half too many.

This is a beautiful place! The staff were incredibly friendly and the area is calm and lovely. Just a short walk to the lake and the pool is amazing! Alin the bar manager looked after us so well - first class service - we felt like royalty! Thank you so much

This is a lovely, family run hotel providing clean and comfortable rooms in the centre of Taormina. We had a boxing room with views of Etna and the Bay, which was lovely. The staff are friendly and attentive and always there to help. The private beach club affiliated with the hotel is beautiful. The beach was quiet and the club house stunning. We also ate lunch there which was really nice with brilliant service. My only criticism is the hotel gets quite noisy from about 8am as the cleaning staff start work. The stone floors throughout mean that noise carries so there’s little chance of a lie in I’m afraid. But, you can get up and go to the rooftop restaurant for breakfast with its amazing views and lovely staff.

when we arrived (2 adults 1 18month old), we realised it's smaller than the photos showed. But it actually was perfect. Walking distance to the lake. 2 pools, one of which our toddler could walk in. a massive space in the bar for our boy to run around. amazing food for dinner and breakfast. service always came with a smile. it gets crowded at night after dinner as there is not enough space. also, get to dinner early as by 20:45 it starts being cleared away.

Absolutely awful stay. This is definitely NOT a four star hotel. I would say 2 stars at most. Really pokey, old and dated rooms, food awful, no comforts. Looks nice from the view from the road but inside is really BAD!

Honestly the worst stay of any hotel I've ever had without exception. We paid a basic price so weren’t expecting anything posh but the quality was way BELOW basic. Wifi wasn’t working for the entire stay. No amenities in the tiny, run down, outdated room. Old type AC unit making a noise like a freight train. The shower was teeny tiny and depressing. I had to leave the 1970s frosted doors open to avoid claustrophobia. Honestly it felt like a backpacker’s hotel without the excitement. No drinking water, water glasses, or tea/coffee making facilities. No iron…in a hotel…where people go to stay with all their clothes packed into suitcases. I asked at reception if they could provide an iron and the receptionist told me that the hotel doesn’t provide that service and directed me towards a local laundrette… The worst bit though was shortly after checking in, when we realised we were staying at a doggy hotel as a small yappy dog proceeded to bark loudly and incessantly right next to our room for several hours. When we alerted staff to the fact that there was a dog in their hotel, we were told ‘dogs are like children and need to stay somewhere too’. When I asked what their policy is on dogs staying in the hotel, the receptionist was very fuzzy about it and told me they're not allowed, but then changed her mind when we saw another guest walk by the reception area with her doggy in tow. I felt like I was in a sketch from a farcical hotel sitcom…ahem! Lo and behold, they were fully booked so couldn't move us to another room and when I asked for a refund for the booking so we could find a decent hotel without dogs, it was denied. Apparently, she was VERY clear on that part of the hotel’s policy! I honestly have no idea how on earth they've managed to maintain a 'very good' Google review rating. VERY DISAPPOINTING. I strongly recommend giving this one a miss unless you’re specifically looking for a dog friendly hotel and don’t mind it being a bit dreadful. AWFUL!

A major discrepancy between pictures and actual hotel which was extremely disappointing. Poor hygiene, cleanliness. Uncomfortable beds with hard mattresses. Small suites for family oriented travelers.

Diese Hotel war das mit Abstand Schlechteste auf unserer 2 wöchigen Reise durch Umbrien und die Marken. Die Einrichtung des Hotelzimmers entspricht keinesfalls einem 4 Sterne Hotel, besonders das Badezimmer mit seiner winzigen Dusche ist unappetitlich veraltet, die Halterungen für die Zahnputzbecher ebenso unansehnlich (darüber hinaus war immer nur einer da, laut Rezeption ist das normal - 4 Sterne🙈🙈), der Plafond fleckig und die Konsole voller Spinnweben und so wackelig, dass man sich nichts abszutellen getraute. Trotz der hübschen äußeren Ansicht (wie ein toskanisches Landhaus) ein Aufenthalt zum Vergessen! Der einzige Lichtblick war ein sehr freundlicher und bemühter Oberkellner beim Frühstück.

Struttura estremamente deludente. Siamo stati in questo hotel gli ultimi 3 giorno della fine di agosto. Non è affatto un hotel a 4 stelle. Non capisco proprio come possano essergli state attribuite, come non capisco alcune recensioni così alte, sembrano costruite. Se potessi dare meno di zero lo darei. Si paga prima di accedere al check in (e questo è il meno): mai accaduto nemmeno in hotel più di livello di questo orrore. Stanze spoglie, sporche e nessun servizio da hotel a 4 stelle. Colazione terribile: le bevande calde e fredde solo con il self service da dispenser da ufficio (parliamo di 4 stelle!), nessuna tovaglia, solo tovagliette e tovaglioli di carta. Camere spoglie, senza armadio, con battiscopa scrostati, muri sporchi, tende sporche. Il letto, sotto le lenzuola pieno di peli e capelli. (I muri di "carta", si sente tutto quel che accade nell'altra stanza). Il bagno un vero incubo: sporco e con peli ovunuqe, doccia (con pareti in plastica) incrostata con la muffa; nessun appoggio in bagno e asse del Wc ingiallita, in parte rotta. Unica nota positiva il personale addetto gentile e la loro disponibilità a cambiarci la stanza (più pulita ma comunque pessima). Da evitare!!!!