Richmonde Hotel Ortigas

The location is good.The service is nice. Cleanliness is great. I just don't like the bed. I think it's old. The head board is making a weird sound,( loosen). I don't have a good sleep bcoz of it. And the bad part is, they don't have a hair blower.😓 Also, pls include a comb in your toiletries. 🤞 Even the 3star hotel has a comb guys. You are 4star. And about the bathrobe is not ready inside the room, u have to ask for it. Anyone, if u knew that there someone that will use that room for that day, u all should prepare everything inside the room before u let us in. About the breakfast, it's not that special. Just a normal one. It's not worth it to spend a 980 per head. (Not recommended) Fix the bed people.

Our 2nd stay in this hotel! Hotel staffs are friendly and helpful and no request for assistance was a problem for them. Quick room service and food was great! The hotel is well situated, being close to mall and transport. We would definitely stay there again. 👊👏🤩👍👌🏻

First, the key card hardly works for the elevator and the door. Secondly, the staffs aren't approachable and friendly they will respect and treat you base on your outfit or if you are looking expensive. Most importantly, I had an emergency, the night we stayed so I decided to call the front desk if they have a first aid kit. Nobody answered, I pressed the emergency button and it rang many times but none of them answered. I got so mad that I bought a load for my cellphone so I could give them a call using a different number and not the telephone and then they answered. The very first thing i said, I want to speak to the supervisor tomorrow. This is very disappointing, who knows if its a huge emergency for the clients, no one can rescue you since nobody answers the telephone. Tomorrow came and the front must have told the supervisor about the concern, the supervisor explains that people last night were very busy so non of them could take the call. And as for the emergency button they said they heard the telephone rang but then they were in the middle of endorsement so they couldn't take the call. Amazing right? I cannot recommend this hotel especially to visitors with PWD's or senior citizens companion. Worst hotel ever! Doesnt matter if its clean so long as the people that works there are nasty.