Conrad Manila

The Conrad Hotel met all of our expectations and more. The level of service is high and the cleanliness was superb. Marco and Lester from the concierge team, as well as the front desk staff, met all of our needs. One perk is that they have a nurse on duty if you feel sick. The carpets in the bedrooms were a bit old, but very clean. Our room was very comfortable and our stay was refreshing. The room was fully equipped with robes, slippers, shampoo, conditioner, body wash, lotions, toothbrushes, and everything else necessary to be comfortable. We had room service just about every day and they have a wide variety of food options. They also have local food, which made it easy to try a variety of Filipino dishes. The Conrad Hotel connects directly to the SMX conference center, and also the Mall of Asia. It was a very convenient walk from our room over to the conference center. The SMX conference center accommodated thousands, and there were other high-level businesses such as American Express hosting their own conferences inside the Conrad Hotel conference rooms. If you didn’t want to hear the hotel, the mall of Asia offers of a variety of restaurants, including Olive Garden, Chili’s , Shake Shack and more. The mall also has a ton of shopping and play places available for the children. Our children enjoyed the huge Toy Kingdom store and the Disney toy store. We would definitely stay at this hotel again!

Overall experience is good. Staff are polite and welcoming. We appreciate the early check in. What needs to be improved is the cleanliness of the room. Some surfaces seem to have been overlooked as we can see some dust. (See photos). Sofa has markings too. Need to put attention to this given that this is a 5 star hotel.

Check in was smooth, and the hospitality was awesome!!! Love the efficiency of how they work to get my room ready even despite the check in time still has a few hours away… room was big and the amenities were nice! Love the toiletries at Conrad, thanks conrad manila … you’ve been awesome will stay the nxt time when im back to mnl!!! Great stay 🥰