Hilton Manila Newport World Resorts

If u have a flight at Terminal 3 NAIA, this Hotel at Newport city is okay. Just simple observation; Service at check-in and check-out is bit disappointing, so slow process, it's bit busy but only 2-3 front desk attendants, to think it is weekend. I notice at express lane but no attendant standing there. Service at security and bellmans are okay but standing most service for me are the pool attendant, Mr Bert & Nil, so much knowledge on the hotel service and very attentive to all pool guests, kudos guys! Room attendants in our floor are friendly and giving smile to guests even we saw them tired are well appreciated. To all other guest coming from other country to book this hotel, prepare Pesos for deposit coz they never accept other currencies in case u will use cash as deposit. Nwei, we'll be back again.

If you’re unfamiliar with the general area, the way to the parking, the way from the parking to the hotel lobby, and to the main reception will be quite tricky. The underground parking is shared by 3 hotels. There were ample available slots when we arrived. But allocate some good amount of time because the journey to find and reach the correct elevator which is leading to the hotel lobby is a feat on its own. Hold on tightly to your ticket coin. It’s tiny and essentially hard to set apart from say toys of your kids. It’s just too risky to be used as a parking ticket. The entry to the lobby is similar to an airport machine checking. We were not lent a hand whatsoever. Prepare for a possibility to do this on your own. In our case, with a child in tow. The main hotel reception is still an elevator (or escalator) ride away. The deposit is PhP5000 per night. Could be made via credit card or cash. If you’re staying long, make sure you are very much prepared. Especially when there’s apprehension to use a credit card. The room was okay. It’s not perfect. The views are either pool or building (you will see the mall across). We were asked if we wanted a pool view room but no bathtub. We went for building view with bathtub. I requested for extra bath mats (for our action packed bathtub use with a child) I was told 3 is the max per request. I asked for water as well, I was informed that 4 bottles is the max. Prepare to hear a rather unhappy tone from the person on the other line. After about 20 mins I received 4 bottles of water, the max and two bath mats because I was told 2 is the max. The number just decreased. Again, this came with unpleasant facial expression, of course this time, in person. Prepare your heart. I’m an avid staycation person, this is something new and unexpected to me. On our first night, I woke up to a noise from a party, laughing, cheering and etc. The room walls are quite thin. You could easily hear conversations at the hallway. During our stay, it was generally quiet. Perhaps it’s not a busy season. Caution if your stay is in time to a peak period. The chairs and tables at the pool area has two rates: PhP1500 or 3000. Otherwise, complimentary ones are only those on the side (in this case you will share it with smokers. One part is the smoking area. Surprise!). By side, I mean very much unfavorable to parents who need to watch little children while using the pool. The pool is elevated and this area has completely no view of the pool. Prepare to stand or pay. The pool is heated. The food is of good quality. We thoroughly enjoyed our breakfast. The team there is just awesome! Jason, Kenneth and the other personnel were truly commendable. They are passionate, very professional and we are happy with their service. Am I coming back? Honestly for the price I paid versus the entire experience, I would choose Fairmont in Makati through and through. If in this area, I will opt for Sheraton.

We booked this hotel at the recommendation of our business partner and it was definitely the best choice we made. Hilton's location, amenities, service are all top-notch. This beautiful room is super spacious and the added bonus is the huge open closet. Likewise, the bathroom is just as spacious, and the shower gel and shampoo smell so good. The bed and bedding were soft and smooth, so good we didnt want to get out of the bed. Despite being located near the airport, there is Resorts World Manila and shopping malls, we have no issues finding food. Check in and check out was a breeze.

Hilton Manila Hotel is close to the airport and has good transportation. The facilities and services are very good. The dinner buffet is so disappointing. Seafood dishes are terrible (cooking crab, shrimp and clams if you want) The variety of dinner buffets has dwindled so much each year, and so is the taste. I visit Hilton Manila Hotel every year, but I feel that the quality and quantity of buffets are decreasing every year.

Close to airport with various amenities around. Easy to go any places outside of metro manila through skyway.